Kaotim Customer Portal

Kaotim Customer Portal is a secure and user-friendlier-friendly mobile app that puts your Takaful protection at your fingertips - — anytime, anywhere. Whether you are checking certificates, submitting a claim, or exploring your financial protection needs, Kaotim gives you complete control in one place.

Key Features Simple & Secure Access • Activate your account instantly with email verification • Log in using your Identification Number and password • Reset your password anytime through the app Manage Your Account Easily • Update your preferred name and profile details • Change your password under Account Settings • Confirm updates securely with OTP verification Access All Your Certificates • View all active and inactive Takaful certificates • Check coverage, contributions and status at a glance • Filter certificates by covered persons for easy navigation Submit Claims Conveniently • Submit MediKad, Legasi, Car, or Motor claims directly from your device • Upload supporting documents (PDF, JPG, JPEG, PNG) • Receive instant email confirmation upon successful submission • Update reimbursement bank details securely with OTP Financial Protection Calculator • Get personalised Takaful recommendations • Identify coverage gaps with ease • Compare current protection against suggested plans • Tailored results based on your income, family profile and prioritieReceive tailored results based on your income, family profile and spriorities Tele Bantuan (24/7 Accident Assistance) Available for eligible customers • Request roadside assistance via phone or through the app • Access towing services, accident support and emergency helpassistance

Why Choose Kaotim Customer Portal? • 24/7 access to your Takaful information • Fast, secure and paperless processing • Guided steps for easy claim submission • One platform to manage all your protection needs Experience a smarter, simpler way to manage your Takaful protection. Download the Kaotim Customer Portal today.