Luma Uni Mentor App

Your Personal Guide to University Life

Starting in a new country, a new education system, and a new way of studying can feel overwhelming. This app gives you your own personal assistant — plus practical tools built for international students — so you feel confident, supported, and prepared from before you arrive through to graduation.

Your personal assistant, available 24/7

Ask anything, any time, in your own words — and in your own language. Your assistant gives clear, reliable answers grounded in guidance from your institution, remembers what matters to you, and knows when to point you to the right member of staff instead.

Attach documents or photos — a letter you don't understand, a form you need help with — and work through them together.

Arrive with everything sorted

Step-by-step help with the practical things that matter in your first weeks: setting up a UK bank account, choosing a SIM, finding your way around transport, food, and accommodation — plus visa and document checklists so nothing is missed, and support if your travel plans are disrupted.

Find your way, literally

An interactive campus map with directions, so lecture halls, support offices, and services are never a mystery.

Know what to do next

Your personal journey checklist adapts to your stage — from pre-arrival through your course — with reminders and check-ins so expectations are clear before problems arise.

Understand how academic study works

Groundwork, your self-paced academic preparation guide, explains UK academic study clearly and simply: coursework, assessments, referencing, feedback, and independent learning.

Stay connected

Official announcements from your institution arrive in one trusted place. Ask questions through the community — without needing to know the "right" person.

And build your English day by day with Termly, a daily word game.

Make it yours

Create your own study agents, choose the AI model that suits you, and study in Arabic, Spanish, French, Hindi, or Chinese.

Your data stays private, protected with biometric sign-in.

Why students use this app

• To get trustworthy answers instantly, day or night • To understand expectations before problems arise • To save time and reduce stress in their first weeks • To know where to go for help without feeling embarrassed • To feel prepared at every stage of their studies

Built to support your whole journey

This app works alongside your teachers and support staff — not in place of them. It's a safe, easy place to get guidance, build understanding, and take control of your learning journey, from the day you're accepted to the day you graduate.