MyConsumables

MyConsumables is the mobile companion for the healthcare and NDIS consumables ecosystem. Whether you are a participant managing your own supplies, a driver completing deliveries, or a provider coordinating care, MyConsumables keeps orders, funding, and deliveries connected in one place.

For Participants

• View NDIS and Support at Home funding balances and spending
• Manage regular and occasional consumables and reorder quickly
• Browse your supplier’s marketplace, save favorites, and checkout with plan-funded payment
• Track order history and set up recurring scheduled orders
• Monitor spending with a dedicated tracking view
• Message your support team in real time

For Drivers

• View and manage assigned delivery routes with search and filters
• Follow optimized stop order on an interactive map with turn-by-turn navigation
• Complete deliveries with status updates, photos, notes, and failed-delivery handling
• Receive push notifications when routes or stops are assigned or updated
• Handle standard, pack, and special orders on a single route

For Providers & Coordinators

• See an overview of participants, fund levels, and pending order approvals
• Invite or create participants and manage their consumables and orders
• Shop and place orders on behalf of participants from their primary supplier
• Manage recurring scheduled orders and review participant spending
• Set order approval requirements and monitor low-balance alerts
• Chat with participants and support from anywhere in the app

Built for accuracy, visibility, and efficiency across the consumables supply chain, MyConsumables helps ensure the right products reach the right people at the right time.