Lightbeam Connect

Manage incidents and on-call operations in one app. Get instant alerts, track response, and keep teams aligned from your phone or desktop.

Key Features

• Incident management – Create, route, and resolve incidents with severity levels and full audit trails

• On-call schedules – Manage rotations and see who’s on call at any time

• Push notifications – Instant alerts when incidents are routed to you

• Directory & events – Maintain team directories, import from CSV, and track system events

• Organizations – Switch between multiple organizations with role-based access

• Reports & analytics – View incident volume, response times, and resolution trends

Enterprise-Ready

• SSO – Use your existing identity provider (Okta, Azure AD, Google) • Tenant-hosted database – Keep data in your own PostgreSQL instance • Retention policies – Configurable retention for compliance