Superfone: Business phone, CRM

Get your own virtual business number with the Superfone app. Packed with CRM and communication features including - auto call recording, business caller tune, managing multiple business numbers, parallel ringing, and more!

WITH SUPERFONE, YOU GET

• A single business number for your business & staff
• Auto call recording for your entire team
• Custom business caller tune
• Parallel ringing: 1 outgoing and multiple incoming calls
• Manage multiple business numbers in a single dashboard
• Add notes, tags and reminders to all your calls

AUTO CALL RECORDING

• All calls between customers and your team are auto recorded.
• Easily review all the calls using the Superfone app.
• Improve the quality of customer interactions with your team.

BUSINESS CALLER TUNE

• Look and sound professional. Grow your business with a custom business greetings message to welcome your customers on every call.
• Share offers, business information and more when users dial your Superfone number.
• Type in English/Hindi/Hinglish and convert to voice. It is that simple!

POWERFUL CALL & CRM FEATURES

• Shared contact book, call history and customer database for your whole staff
• Add notes for each customer quickly during or after a call
• Add a reminder to call back the customer or do a task later
• Answer common questions, share a business card quickly with templated quick text replies

SMART CALLER ID

• Get more information by combining information from all your staff’s activities
• Tags and labels such as VIP, New customer, Supplier
• See notes & earlier call history that your team wrote

MANAGE MULTIPLE NUMBERS FOR YOUR TEAM

• Buy multiple numbers & manage your team
• Buy a number, assign or remove staff anytime
• Track your staff's complete activity
• Get info on missed calls, hear call recordings
• Control your customer data
• Manage your complete customer information

PERMISSIONS

• Microphone & speaker to ensure that calls work for you
• Battery optimization to make sure that your phone OS does not close the Superfone app
• Location permissions as mandated by the Government of India telecommunications guidelines
• Contact permissions to allow us to show you phone contacts while calling

PRIVACY, SAFETY & RELIABILITY

• Superfone is built on industry grade technology for high quality & reliability
• Your data is 100% safe & is kept in India in accordance with all national regulations
• You own your data and you can delete it at any time.

FAIR USAGE POLICY

• Superfone is made for genuine small & medium businesses.
• Superfone business phone numbers cannot be used for tele-marketing, call centre operations, spamming, bulk calling, or fraud.
• In case of misuse, Superfone reserves the right to immediately stop all services and deactivate the number as per the legal framework applicable.