Comfrt

Comfrt has made a big difference in my life. I know that sounds crazy, but hear me out. I suffer from terrible migraines that can come on at any time. They are awful…like I’m feeling ok to “turn off the lights now! Here we go again…” I become light and sound sensitive as soon as it sets in. But the secret eye mask in the travel hoodie is ingenious. It blocks light and the hood muffles sound. I always have one with me, and I’ve probably bought new ones every week (hey guys, can you slow down the limited releases??) To put you in my shoes, I live in South Florida. This fleece is HEAVY, soft and sooo cozy, if it isn’t 100’ weather. I still bring one with me everywhere. That’s dedication. So do I recommend this product, even if you aren’t traveling? Why yes. Yes I do. And if you are planning to travel…just say thank you. 😊😎

Let me start off by saying that this brand does make high-quality goods, with prices slightly higher than what you’d expect. However the materials used do come with some cost higher than your average hoodie. That’s about the best I can say about comfrt… their shipping times are abysmal, their support team is a joke and their wait times are ridiculous. If you pre-order something expect it not be available at the time they say it will be sent out. They will tell you to choose an alternative on their website, in the same category roundabout the same price, but then also tell you that’s out of stock when it says it’s in stock on their website making you be a part of an endless loop with your money tied and no product delivered. You can’t communicate over the phone with them so you end up sending emails back-and-forth for the better part of several months with no resolve. For those who read this lengthy review, highly recommend taking your money elsewhere or at least buying product from them in store. I’m not one to bash a company, but they had six months to complete an order from my wife’s birthday that was back in March I’m still sitting here in mid May writing a review instead of my wife, enjoying product from this company.

I strongly advise against using the “pre-order” function with this company, especially if you are purchasing a matching set. Twice in the last six months, I have pre-ordered a top and bottom set, only to receive the bottoms while being told the top “magically” sold out. It appears their inventory system prioritizes immediate “order now” purchases over customers who secured their items in advance via pre-order. The result is that you are left paying for half an outfit that you cannot wear as intended. Their inventory management and preorder allocation process clearly needs work. Until they fix how they handle pre-orders, I would save your money and shop elsewhere.