Lungisa

An app for Econet Wireless (Pvt) Ltd staff to log, track, and resolve complaints

Official internal app for logging, tracking, and managing facilities complaints across all branches and departments with automated assignment and real-time status updates. Features quick complaint capture, smart routing for resolution, feedback, and performance reporting to streamline resolution processes. The comprehensive internal facilities management system designed exclusively for Econet staff across all Econet Wireless locations and business units. Key Features: • Instant Complaint Logging: Report issues on-the-go from any location. • Multi-Media Support: Attach documents and images as evidence. • Real-Time Tracking: Monitor complaint status from submission to resolution. • Feedback Capability: Log feedback or suggestions for better service delivery Authorized Personnel Only: This application is exclusively for Econet Wireless (Private) Limited employees, authorized maintenance staff, and approved service representatives. Access is restricted to staff with valid credentials and active employment status.