Reviews of HI-MB Plus

By: Himalayan Bank Limited

List of user reviews and ratings for HI-MB Plus

Total ratings

1.60 (Rating count: 72)

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Review summary

User reviews for HI-MB Plus are overwhelmingly negative. The app is repeatedly described as slow and unreliable, with login and credential errors common. Transfers often fail or don’t process, and the service shows frequent downtime. The UI/UX is criticized as poor and confusing, with inadequate QA resulting in abrupt logout experiences and unclear errors. Overall, customers urge improvements in reliability, performance, and support, suggesting the bank itself may be good, but the app fails basic online-banking expectations.

Pros

Cons

App is extremely slow and unresponsive
Frequent login issues and credential errors (including forgot password flows)
Transfers frequently fail or do not process smoothly
Frequent downtime or unavailability / server issues
Poor UI/UX and apparent lack of QA leading to abrupt logouts and error messages

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User Reviews

Recent rating average: 1.00

All time rating average: 1.60

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18% (13)

Date	Author	Comment
2026-05-26	Wa*****	Qr section ma tw error auxa jaila kholda ni qr scan nai hudaina mobile banking leko kam xaina ahila kai worst user experience vako app vanako yei ho majale banaunu hola app Dhanyabad.
Qr section ma tw error auxa jaila kholda ni qr scan nai hudaina mobile banking leko kam xaina ahila kai worst user experience vako app vanako yei ho majale banaunu hola app Dhanyabad.
2026-02-13	pa*****	This app is absolutely worthless. It moves at a snail's pace, transfers never go through smoothly, checking credit card balances is a nightmare, and it's down 99.9% of the time.
This app is absolutely worthless. It moves at a snail's pace, transfers never go through smoothly, checking credit card balances is a nightmare, and it's down 99.9% of the time.
2025-12-20	Bn*****	Worst online banking experience I ever had. Nothing works in this app. I can transfer to any bank. Just find a good developer to work with.
Worst online banking experience I ever had. Nothing works in this app. I can transfer to any bank. Just find a good developer to work with.