Service Pronto

Service Pronto is a staff mobile app that streamlines on-site service for restaurants and retail. A guest scans a QR to send a request; your team gets an instant alert, assists, then taps Mark complete. It reduces back-and-forth and keeps operations moving, an efficient fallback when no one is nearby.

Features • Instant alerts for new requests • Clear Pending list; one active request per table/zone • Auto-refresh with offline notice • Basic stats: total requests, average response time, top tables/zones • Bilingual (EN/FR); no customer accounts; minimal data collected