Ride the Rio

Name: Ride the Rio
Rating: 4.7 (111 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

Easy, affordable, shared rides

Features & Capabilities

Ride the Rio is an on-demand microtransit service for New Braunfels that is smart, easy, and reliable. Book a ride in the Ride the Rio app or by phone, and the system will pair you with other riders headed your way for affordable shared transportation.

Whether you’re running an errand, visiting someone, or attending recurring events, you can track your ride in real time, receive updates, and make a few stops along the way. It’s a flexible, cost-effective alternative to traditional transit.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.70

(111)

Version:

4.27.1 Last updated: 2026-05-14

Version code:

885666792

Creation date:

2025-11-05

Compatible devices:

Size:

123.92MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 142,798 ▲ 977

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/ride-the-rio/id6753644670

Website:

https://city.ridewithvia.com/new-braunfels

User Reviews

Reviewers praise drivers for being friendly, punctual, and safe and note quick, smooth rides when a driver is available. However, recurring issues focus on the app and service coverage: users report significant app usability problems—hard to change locations, add riders, and select options—and note location errors. They also see not enough drivers and limited availability in certain areas, leading to delays or missed rides. Overall, the app delivers solid ride quality when it can match riders to drivers, but app reliability and coverage remain the main drawbacks.

Pros

Friendly, punctual, and safe drivers
Quick, smooth rides when a driver is available
Good value for money when rides are available

Cons

App usability issues: difficulty changing home/work locations, adding riders, repeated option selections, and missing options like a child seat
Limited ride availability and driver shortages in some areas

Recent reviews

Overhyped and almost never fails to disappoint. It’s laughable that they think a fleet of 8 cars will be enough to cut it. The on-demand/ride share aspect is genius in its cynicism - you get a service that barely works using your taxes and you get to take the blame if you’re unlucky at getting a ride.

by W_*****, 2026-05-20

Ive had a few problems with the app. It wants to force me to choose the same things repeatedly. I have difficulty getting it to change. I struggled ridiculously long to add another rider. This should have a place to indicate a child needing a car seat. This should let me change locations easier.