The Cheesecake Factory

Two flaws with the design of this app. First: when I add food to my cart, my cart shouldn’t be emptied just because I closed the app. There should be no “session ended” when the user is idle for more than an extended period of time. My items should remain in the cart for however long I keep them there. Real world example: I put 3 out of 5 meal selections in the cart. I was waiting for the last two people to get back to me with their order, which took approximately 20 minutes. When I went back into the app to place the last two items, the entire cart was empty. I had to start over which was frustrating. Secondly: all the items in any given section (appetizers, sandwiches, etc.) should be on the page without the user having to click a button to collapse the rest of the items in that section. The user should be able to scroll and see all the items on the menu as one continuous scroll, divided by the section headers (appetizers, sandwiches, etc.) Other than that it’s a perfectly serviceable app.

Great when you’re in a hurry. It’s all there. Even places you can add notes.

Tried to join but told my phone is already linked to an account. Tried to log in with email and successfully requested a new password. Created new password and submitted. Immediately upon submitting new password I was advised that there is no account exists. Worst app ever.