HEARD | Run Your Shop Smarter

HEARD is an operations platform built specifically for independent restaurants, pizzerias, bars, cafés, coffee shops, and foodservice businesses.

Your restaurant shouldn't depend on you.

HEARD helps operators build systems that improve consistency, create accountability, develop stronger teams, and scale with confidence. Whether you're managing a single location or preparing for growth, HEARD provides the tools needed to keep your operation organized and running smoothly.

Stop relying on sticky notes, group texts, verbal reminders, and tribal knowledge. Give your team clear expectations, documented processes, and the resources they need to succeed.

FEATURES

CHECKLISTS & ACCOUNTABILITY

Create daily, weekly, monthly, and quarterly checklists to ensure critical tasks are completed. Track completion, identify missed tasks, and gain visibility into what is happening across your operation.

TRAINING & DEVELOPMENT

Build training programs, assign learning modules, create quizzes, and monitor employee progress. Help new hires get up to speed faster while creating a culture of continuous improvement.

STANDARD OPERATING PROCEDURES (SOPs)

Document processes with step-by-step instructions, photos, and videos. Ensure tasks are completed consistently regardless of who is working.

TEAM COMMUNICATION

Keep everyone informed with announcements, reminders, and team messaging. Reduce confusion and improve communication across your organization.

PREP MANAGEMENT

Create and manage prep lists, monitor completion, and ensure your kitchen is prepared for service. Improve organization while reducing missed prep items.

ORDERING & INVENTORY SUPPORT

Manage ordering processes, maintain par levels, organize product information, and simplify purchasing workflows.

TEMPERATURE LOGS & FOOD SAFETY

Digitally record and monitor temperatures to support food safety programs and maintain organized records.

EMPLOYEE MANAGEMENT

Track onboarding documents, certifications, training records, and employee information in one centralized platform.

REPORTING & INSIGHTS

Gain visibility into checklist completion, training progress, prep completion, and operational performance so you can identify opportunities for improvement.

DESIGNED FOR FOODSERVICE

• Independent Restaurants

• Pizzerias

• Bars & Taverns

• Cafés & Coffee Shops

• Quick Service Restaurants

• Multi-Unit Operators

WHY HEARD?

Because successful restaurants are built on systems.

The stronger your systems, the less your business depends on any one person. HEARD helps operators create consistency, improve accountability, develop stronger teams, and build a business that can grow without sacrificing quality.

Build systems.

Create accountability.

Scale with confidence.

HEARD.