Jal Setu - जल सेतु

Barmer's water app : timings, alerts, and issue reporting in one app.

Jal Setu (जल सेतु) is a citizen-facing mobile app for Barmer district that makes water services simple and transparent. Discover nearby water points, see area-wise supply schedules, receive push alerts, and raise/track grievances with ease. This initiative is led by District Administration, Barmer, in collaboration with PHED Barmer, and sponsored by SUZLON.

Key features: Supply schedule: View water supply timings for the selected ward/zone with status badges such as On Time, Delayed, Cancelled, and Low Pressure. Water bodies near me: Find tanks, standposts, borewells, handpumps and reservoirs on a map and list; sorted by distance and type; open detailed info with photos and directions. Alerts and notices: Get push notifications for planned maintenance, outages, restoration updates, and quality advisories; browse an in‑app Alerts center. Grievance redressal: File tickets for No Supply, Low Pressure, Leakage, Water Quality, Billing/Connection, and Others—attach photos, auto-capture location, and track SLA-bound resolution with status updates. Tickets & updates: Track Ticket ID, see the resolution timeline (Received → Assigned → In Progress → Resolved → Closed/Reopen), and receive chat-style updates from the team. Announcements: Read district notices, water conservation messages, and holiday supply patterns. Bilingual: Hindi (default) and English across the app.

Who is it for? Citizens of Barmer (OTP-based login) can file and track grievances, view schedules and alerts, and explore nearby water assets.

Privacy & security: OTP-based login Data protected with modern security practices and role-based access on the backend.

Note: Phase 1 is focused on Barmer City and Barmer Rural Block of district geography.

Initiative: District Administration, Barmer | Collaboration: PHED Barmer | Sponsored by: SUZLON.