Reelo: Restaurant Loyalty CRM

Run loyalty, campaigns, membership, and collect feedback on the go — award points for each order, redeem rewards, and drive repeat visits with real-time insights.

Reelo is a restaurant-first loyalty and CRM app that helps teams convert first-time guests into loyal regulars with native tools for automated journeys, and campaigns tied to POS. Scan to award or redeem points at checkout, receive push alerts for guest milestones, and launch targeted offers that bring customers back — with ROI tracking that shows visits and revenue from each campaign. Designed for managers and staff at cafes, QSRs, and chains, Reelo connects data, messaging, and rewards so everyday actions turn into measurable growth.



Key capabilities

• Loyalty and rewards: create branded programs, show balances instantly, and redeem rewards in a tap across outlets.
• Campaigns: send verified, template‑based messages and carousels; track opens, visits, and revenue.
• Automations: birthdays, win‑backs, reminders, and post‑visit flows with minimal setup.
• Feedback: Collect feedback after each customer visit and understand the trend.
• QR: use QR to capture customers, award points, and validate redemptions at the counter.
• CRM segments: target first‑time, repeat, high spenders, and lapsed guests with personalized offers.
• POS sync and fraud safety: connect to supported POS so discounts and rewards work only for eligible customers.

Who it’s for

• Restaurants, cafes, QSRs, bars, and chains that want to increase repeat visits and retention.

Why it works

• Restaurant‑specific workflows, templates, and analytics: see how many customers return and how much each campaign earns, with published examples citing significant ROI.