Mealhood Seller

Mealhood is a digital food delivery platform developed and operated by Connecthoods Private Limited (CIN: U62099KA2025PTC200735), headquartered in Bangalore, Karnataka, India. The platform facilitates the listing and sale of home-cooked and restaurant-style food by independent sellers, home chefs, or registered vendors. Customers can browse food menus, place orders, and choose between home delivery (fulfilled by the seller) or self-pickup from the seller’s listed address. Sellers are independently responsible for food preparation, packaging, and order fulfillment. Key operational and legal highlights: Compliance: Sellers must comply with applicable Indian laws including: The Food Safety and Standards Act, 2006 (FSSAI license required) GST Act, 2017 (where applicable) Information Technology Act, 2000 Consumer Protection Act, 2019 Indian Contract Act, 1872 Platform Responsibility: Mealhood acts solely as a facilitator and intermediary digital platform under Section 79 of the Information Technology Act, 2000. It does not take responsibility for food quality, order accuracy, or direct food handling. Seller Requirements: Valid FSSAI license Accurate menu listings and pricing Fulfillment of delivery or pickup orders as per user selection Responsibility for food hygiene, safety, and legal labeling Customer Terms: Users must be 18+ to use the service Complaints such as non-delivery must be reported within 24 hours of the expected delivery time Refunds and cancellations are subject to seller and platform policies Accountability: Mealhood reserves the right to suspend any seller or user for non- compliance, fraudulent activity, or repeated complaints Sellers found marking orders as “delivered” without actually fulfilling them may face penalties and account deactivation Dispute Resolution: All legal disputes shall be governed by the laws of India with exclusive jurisdiction in Bangalore, Karnataka. This description ensures clarity on Mealhood’s nature of business and limits of liability, and affirms compliance with relevant Indian digital and consumer laws.