Ama Shasana

The Field Visit Mobile App, developed under the transformative Ama Shasana initiative by the Government of Odisha, is specifically designed for government authorities conducting onsite visits across the state. This app aims to significantly enhance governance, citizen engagement, transparency, and accountability by enabling real-time feedback collection directly from officials and citizens. Purpose of the App: This app simplifies feedback collection during government officials' visits to various locations, ensuring swift and reliable information gathering. The Field Visit App promotes proactive governance by enabling authorities to instantly record experiences, assess the effectiveness of government services, and gather direct citizen insights while in the field. Key Features:

1. Secure Login: Authorized Odisha Government officials receive unique credentials for secure and quick app login.
2. Automatic Geolocation Capture: Automatically captures the mobile device’s geographical location when officials log in, ensuring accurate tracking of feedback sources and streamlining the process.
3. On-the-Spot Feedback Capture: Officials can quickly record their own feedback regarding any government service encountered during their field visits. Feedback can include: oImages to visually represent the situation. oShort videos (up to 30 seconds) to document clear evidence or scenarios. oBrief textual remarks describing observations, suggestions, or issues.
4. Citizen Feedback Capture: Officials can effortlessly capture feedback directly from citizens during field visits. Collected information includes: oCitizen’s Name, Mobile Number, and Age. oPhotos or short videos (up to 30 seconds) providing real-time context or details. Relevant textual remarks from the citizen expressing their experiences, concerns, or suggestions.
5. Comprehensive Feedback Trail: Easily accessible history allows officials to review and analyze previously captured feedback, ensuring clarity, accountability, and effective follow-up. Benefits of the App: Enhanced Transparency & Accountability: Real-time geotagged feedback ensures transparency in governance processes and helps in quickly pinpointing service deficiencies. Effective Service Improvement: Direct feedback enables authorities to swiftly identify gaps and effectively address citizen concerns, thereby significantly improving the quality of government services. Citizen-Centric Governance: Facilitates stronger engagement with citizens, ensuring their voices and concerns are directly considered in policy-making and service-delivery processes. Ease of Use & Efficiency: Simplified interface ensures minimal training for officials, enabling immediate and effective usage during field visits. Automatic location capturing drastically reduces manual data-entry, allowing authorities to spend more time engaging directly with citizens. Reliable Documentation: Instant capture of visual evidence (photos/videos) provides reliable documentation to support official decisions, enhancing overall governance integrity and reducing disputes. Who Should Use This App? Odisha Government Authorities (Ministers, Secretaries, Departmental Heads, and Field Officers) involved in regular field visits and direct citizen engagement. Authorities aiming to actively participate in the Ama Shasana initiative to continuously enhance service quality and public trust. Supporting the Vision of Ama Shasana: The Field Visit Mobile App is an integral part of Odisha Government’s Ama Shasana initiative—committed to creating professional, responsive, and accountable government offices. Your feedback helps shape efficient governance and empowers citizens by giving them a direct voice in public administration.