FanDuel Predicts

I've been a high-volume bettor on the main FanDuel Sportsbook app for a long time, but this app is a massive rip-off. I opted into a promotion requiring a $25 trade and laid out over $25 of my own cash. Because the app secretly deducted a $1.10 exchange fee from my wager, the backend system recorded the bet as $24.75 and completely disqualified me from the promotion. When I reached out to customer service to fix this petty technicality, the agent completely blew me off, hid behind standard automated scripts, and then literally closed the chat and walked away while I was mid-sentence. If you like hidden fee traps that void your promos and support staff that completely ghost you, this is the app for you. I'm taking my entire bankroll over to DraftKings and Fanatics where they actually value regular players. Avoid this trash.

On Friday. 6/12, they had a promo, which was bet $25, get $5 on bonus money for every goal scored in the team USA soccer game. I opted in, and made a $25 bet. 5 goals were scored, and I have still, one week later, not been paid the $25 in bonus funds. I did the online chat twice this week. First time was told it would take up to 72 hours to pay out. I waited for days, and chatted again. I was told it would be paid out, but they needed even more time. I have also reached out via social media, and also emailed today, and am being ignored.