City Fitness - Mobile

Name: City Fitness - Mobile
Rating: 2.1 (52 reviews)
Author: City Fitness LLC

By: City Fitness LLC

Lifestyle

Features & Capabilities

City Fitness Mobile App is your ultimate fitness companion, putting gym life in the palm of your hand. Whether you’re a member or exploring options, the app helps you stay connected, motivated, and informed about everything City Fitness has to offer.

For Members: Manage your membership; book studio classes and CF/Thrive training sessions; earn rewards; and shop the latest gear and products right from the app. Not a member yet? Explore membership options, exclusive amenities, and personal training packages to see how City Fitness can help you reach your goals. Take the first step toward your fitness journey—download today!

User Growth & Download Statistics

App Sports Shopping

By:

City Fitness LLC

Rating:

2.10

(52)

Version:

5.19.1 Last updated: 2026-04-29

Version code:

885025959

Creation date:

2025-06-23

Compatible devices:

Size:

73.20MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 262,958 ▼ 1,075

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City Fitness LLC

Apple Apps Store

https://apps.apple.com/us/app/city-fitness-mobile/id6747252215

Website:

https://cityfitness.com/

User Reviews

The City Fitness app is broadly criticized for being buggy and hard to use. Recurring issues center on class booking and search across locations, canceling or rescheduling with broken waitlists, and a convoluted UX. Users point to missing data (hours, loyalty features, wallet integration) and inconsistent notifications, plus performance glitches. A minority feel it’s a cleaner, usable upgrade, but the majority view the change as a downgrade from the old app. The top themes are booking difficulties, confusing navigation, and missing essential features.

Pros

Cleaner UI compared to the old app (less clutter, easier to read)
Some users feel the app is a functional upgrade and usable for basic needs

Cons

Major issues with booking and class management, including poor search across locations, inability to search by instructor, and troublesome waitlists/cancellations
Poor navigation and UX with confusing menus, duplicated sections, and layout problems (e.g., bottom safe area not respected)
Missing or poorly integrated features and data (hours by location, wallet/card integration, easy rewards usage, and a consolidated shop experience)
Reliability problems and bugs (glitches, crashes, unreadable notifications, and inconsistent barcode login)
Overall sentiment: many users view the new app as a downgrade from the old one and prefer returning to or fixing the previous version

Recent reviews

What’s the point of this app if you can’t remove or reschedule

by th*****, 2026-03-26

Old app was bad. New app is worse. Location hours used to be on the old app. Nowhere in the new app.

by Co*****, 2026-02-13

Don’t usually leave reviews but this app is very clunky and hard to use. I got a notification about the sauna being down at my location and when I clicked it couldn’t actually read the notification. Sadly no log of notifications anywhere either so I know the sauna is down but not until when or what I can do in the meantime