B-Driven

Manage your services from mobile: view assigned rides, update status, communicate with the team, and send feedback in real time.

B-Driven is the official app designed to simplify and speed up all operational steps of Balsamo drivers. With an intuitive, native iOS interface, you can:

Access assigned services: immediately after logging in display all scheduled rides in the agenda, with essential information at a glance.

Manage vehicle details: in the preview panel you find the main information, while in the details tab you can edit or update the data related to the vehicle used.

Perform the individual steps of the service: from the beginning to the end of the trip, the app guides each operational step, showing the next steps and allowing you to report any unforeseen events.

Communicate with the operations team in real time: thanks to a built-in call system, you can send notes, reports or support requests directly from your device.

Enter feedback and additional notes: at the end of each service you have the ability to add comments, feedback on the ride, and report unanticipated extra costs.

Monitor history and reports: keep an archive of completed rides, feedback provided, and extra charges for up-to-date reporting.

B-Driven does not replace the human experience: it is a technological support created to make your work more organized, efficient, and connected. Download the app and discover how to simplify operations management, improve communication with your team, and provide even more professional service to customers.