Reviews of UniFi Store

By: Ubiquiti Inc. App

List of user reviews and ratings for UniFi Store

Total ratings

3.40 (Rating count: 32)

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Review summary

Overall, reviews praise the concept and feel the app is a decent first-version experience, but recurring issues block usage: UISP access is broken, search and checkout actions fail, and key features like dark mode, sharing, and invoice saving are missing. A few users call the app unusable, though some praise the company behind UniFi.

Pros

App is described as fantastic/enjoyable as a first release
Widely seen as a usable first-version app
Positive sentiment toward the company behind UniFi

Cons

UISP access is broken or unavailable; users can't switch to UISP products
Search results are not clickable/not functional, hindering navigation
Checkout/payment buttons do not work or fail to respond
Missing essential features (dark mode, sharing, saving invoices) and related options
App considered rough/unstable as a v1 release

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User Reviews

Recent rating average: 2.90

All time rating average: 3.40

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29% (5)

Date	Author	Comment
2026-06-20	go*****	I wouldn’t bother with this till it’s corrected
I wouldn’t bother with this till it’s corrected
2026-06-05	Bo*****	Why doesn’t this app list the fiber options?
Why doesn’t this app list the fiber options?
2026-06-03	De*****	Please add categorized shopping list!
Please add categorized shopping list!
2026-03-27	Fi*****	I might be completely missing something, but I’m about to delete this app because I can’t even open the UISP portion of the store in Safari/Chrome because it opens the UniFi Store app up and the App has no UISP option. I’m trying to not be aggravated, but my patience is about to be over with.
I might be completely missing something, but I’m about to delete this app because I can’t even open the UISP portion of the store in Safari/Chrome because it opens the UniFi Store app up and the App has no UISP option. I’m trying to not be aggravated, but my patience is about to be over with.
2026-03-15	Ma*****	Functions that need added: Share, Dark mode When you make a purchase, it would be nice to be able to when I click on “view invoice” to be able to print it or save it to my files for my records. Other than those things, I think it’s a fantastic app and I really enjoy it.
Functions that need added: Share, Dark mode When you make a purchase, it would be nice to be able to when I click on “view invoice” to be able to print it or save it to my files for my records. Other than those things, I think it’s a fantastic app and I really enjoy it.
2026-03-14	No*****	This app is unusable, had the wrong zip code for my credit card and it wouldn’t update it no matter how many times I tried.
This app is unusable, had the wrong zip code for my credit card and it wouldn’t update it no matter how many times I tried.
2026-02-28	Be*****	Share buttons and dark mode still needed. Thanks
Share buttons and dark mode still needed. Thanks
2026-02-23	Da*****	Can’t switch to UISP products
Can’t switch to UISP products
2026-02-22	il*****	Share button and save for later in cart needed, dark mode as well
Share button and save for later in cart needed, dark mode as well
2026-02-20	jw*****	basic functions dont work. eg search shows matching products but cant click through, basically need to nav via menu instead
basic functions dont work. eg search shows matching products but cant click through, basically need to nav via menu instead