Mystic: Soulful Astrology

The app has been incredibly frustrating. I’ve opened it several times and found that the information is not updated. I’ve read horoscopes for the day only to realize they were yesterday’s and it hadn’t refreshed. There is a a 2026 Overview tab which still says “Coming Soon” even though the year is halfway over. It’s the 7th of June, and the June monthly overview is displaying information from 2025. Which I wouldn’t have known, except it’s describing Jupiter moving into Cancer. It’s not. It’s finishing up its yearly cycle in Cancer. I have so many of these examples and it makes me wonder how much of anything I’m reading is actually accurate. I’ve reached out to support and have used the “Report a bug” feature in the app and have not heard anything from anyone, human or AI. Not even so much as an acknowledgement that my comments were received.

There is no option to cancel that works. I love Sheleana’s work, so thought I would check out what she’s helped create. It’s neat but not for me, so obviously I’m cancelling my subscription. The app takes you to an area to cancel that doesn’t work. I’ve tried reaching out to the bot (“the team”) via email and through the app itself with absolutely no response. It’s not a good feeling. I’m being robbed out of $100 for an app that I won’t be using??