Napco Prima Pro

Napco Prima Pro is the all-in-one tool for managing security system accounts with speed, precision, and confidence. Built for security system dealers, Prima Pro streamlines account management and technical support, whether you're in the field or at the office.

Key Features:

• Secure Sign-In — Only approved installers can set up and configure accounts. • Customizable Dashboard — Toggle, reorder, and reset dashboard tiles to match your workflow; your layout saves automatically. • Recent Accounts — Jump back into recently viewed accounts in a single tap. • Advanced Search & Filtering — Quickly find and manage accounts with powerful filtering, including bureau-specific search. • Troubleshooting Tools — Diagnose and resolve account-related issues efficiently. • Service Upgrade Assistance — Help customers upgrade services or adjust account settings. • Firmware Management — Perform firmware upgrades and monitor progress in real time. • Remote Device Control — Manage panels, Z-Wave devices, and cameras, including doorbell chime settings, directly from the app.

Built for professionals, Napco Prima Pro keeps you in control, helps you deliver exceptional service, and supports the security standards your customers expect.

Download Napco Prima Pro and take your service capabilities to the next level.