Arab Care

Arab Care is a Healthcare IT Solution provider, Arab Care is the digital future of healthcare services.

Arab Care is the leading and distinguished platform in the field of technical solutions for healthcare service providers.

Arab Care®, our latest innovative healthcare technology solution designed specifically for medical providers in Saudi Arabia. Arab Care is a comprehensive, cloud-based platform integrated with a mobile application that streamlines and automates the entire reception workflow — from patient registration to billing and appointment management — while enhancing the overall patient journey. As a leading Saudi company specializing in healthcare technology solutions and the owner of the registered trademark “Arab Care®”, we are committed to advancing digital transformation in the healthcare sector. The system is fully developed in compliance with the Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) standards, ensuring healthcare facilities achieve operational efficiency, regulatory compliance, and improved patient outcomes.

System Overview: Arab Care® is an advanced Patient Self-Service System integrated with NAPHIS, offering two main components:

1. Web Application (E-Reception Platform) Designed for healthcare providers, the web platform operates as a digital reception system with four levels of user privileges: • Super Admin • Hospital Admin • Doctor • Patient Key capabilities include: • Patient registration and management. • Bill generation and release. • Insurance eligibility verification via NAPHIS. • Comprehensive reporting and operational insights.
2. Mobile Application (Patient Self-Service App) Empowering patients through self-service capabilities, the mobile application allows users to: • Register their information directly into the HIS system. • Verify insurance eligibility through NAPHIS. • Book and manage appointments. • Pay bills securely. • Access their profiles and medical visit history.

Key Features and Advantages: • SaaS Solution – Fully cloud-based, accessible anytime, anywhere. • Paperless Operations – Supports digital transformation goals. • E-Invoicing Integrated with ZATCA – Compliant with ZATCA regulations. • Zero Installation Fees – No setup or license costs. • Unlimited Users and Branches – Scalable for multi-branch organizations. • Free 24/7 Technical Support – Continuous updates and upgrades included. • Dedicated Marketing Area – Free marketing dashboard for each branch. • Unique Profiles – Customizable pages for each branch and doctor. • Comprehensive Management Tools – Covering booking, invoicing, billing, marketing, and analytics. • Built-in Marketing Features – Designed to help healthcare providers increase sales and expand patient reach. • Improved Patient Experience – Faster service, greater transparency, and convenience. • Enhanced Operational Efficiency – Automates manual tasks and reduces reception workload. • Increased Revenue Potential – Through e-marketing and streamlined processes. • User-Friendly Mobile App. • Scalable and Customizable – Adaptable to different healthcare business models.

Super Admin Dashboard:

The Super Admin Portal provides complete operational and financial visibility for executive management: 1. Manage unlimited users and branches. 2. Configure multiple countries and currencies (for organizations with international branches). 3. Access real-time operational KPIs, including revenue, top-performing doctors, and branches. 4. Generate detailed financial reports and infographics for each branch. 5. Monitor new and follow-up visits with associated revenue analysis.

We believe Arab Care® delivers measurable value by: • Saving time and reducing administrative workload. • Increasing service sales and overall revenue. • Improving patient satisfaction and engagement. • Lowering operational and IT costs.