MedilinkOnline

Core Features

• Insurance Benefits Inquiry
• View policy details including validity period, status, coverage benefits, and plan information.
• Hospital Search
• Search for network medical institutions covered by your policy.
• Filter by: type (public/private), grade (e.g., tertiary), category, 24-hour/emergency services.
• Supports keyword search, location-based lookup, and one-click navigation/appointment.
• Click to view details of each institution.
• Claims Processing
• Submit online claims (for amounts within policy limits).
• Steps: Select policy → confirm terms → choose applicant relationship → select medical institution → enter visit date/coverage type/claimed amount → upload documents.
• Track progress or supplement materials anytime. Value-Added Services
• Video Doctor
• 24/7 video consultation with licensed doctors for common illnesses, chronic conditions, or minor emergencies.
• Doorstep Medication Delivery
• Get prescribed medications delivered to your home.
• Dedicated Assistant
• Non-medical support via text/image chat for any service-related queries.
• E-Health Records
• Hospital-grade electronic health records stored permanently.
• Updated during video consultations with doctors. Customer Service
• 24/7 Support:
• Hotline: 400-880-8820.
• In-app access: Click the phone/chat icon during transactions to connect instantly.