Features & Capabilities

The SITA Airport Connect platform is designed so that should anything go wrong with a CUSS device, the device will simply go into an Error state and the supervising agent is expected to call a Field Engineer for assistance. With the addition of Smart Path Assist(SPA) together with the Bag Drop App, the agent can know the status of the CUSS device immediately from within the app. If the Bag Drop App is unavailable, for example due to a printer being out of paper, the agent is immediately alerted and can easily replace the paper or call a Field Engineer. Instead of getting a generic error state, the agent is immediately aware of the exact problem, without further investigation required. This will help to improve the operational uptime of the SBDs and/or Facepods, and conversely reduce the maintenance downtime as well. Additionally, SPA also helps the agent to support the passenger process when needed. If the Bag Drop App freezes because a passenger requires a heavy tag or priority tag, the agent is immediately notified. Likewise, if Bag Drop App becomes unavailable, the agent is notified and can escort the passenger to another kiosk for manual processing. This greatly enhances the quality of service given by the agent to the passenger, which improves the passenger experience.

User Growth & Download Statistics

App
By:
SITA Switzerland Sarl
Version:
4.0.22 Last updated: 2025-08-21
Version code:
877435170
Creation date:
2025-04-16
Compatible devices:
Size:
63.48MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-10
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SITA Switzerland Sarl
Apple Apps Store
https://apps.apple.com/ae/app/smart-path-assist/id6744120973
Website:
http://www.sita.aero

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