1C Hub

Hub App is a comprehensive electric vehicle (EV) charging management solution designed for businesses and individuals managing charging stations. It optimizes the charging experience while offering robust management capabilities.

The app is open to any company or client, not restricted to a single organization. All features are available to authorized users who manage EV charging operations. Users can register through Massive Mobility's Charging Management System (CMS) and gain access to the Hub App once assigned to charging stations.

The app is free to use, with no in-app purchases or subscription fees.

Key Features

1. Secure Authentication:

   • Simple login with phone number verification
   • Enhanced security with OTP verification
   • Account management through Massive Mobility’s employer systems

2. Language Options:

   • Supports English and Hindi interfaces
   • Easy language selection based on user preference

3. Shift Management:

   • Streamlined handover process between staff members
   • Accurate transaction record-keeping
   • Automated reporting for administrative oversight

4. Charging Station Dashboard:

   • Real-time monitoring of charging station status
   • Vehicle tracking with parking info
   • Complete charging session details
   • Customer communication tools for assistance

5. Pass Purchase Assistant:

   • Help customers acquire charging passes
   • Support for vehicle registration and documentation
   • Multiple payment options (cash, digital)
   • Pass status tracking and management

6. Charging Session Control:

   • Efficient management of charging initiation
   • Optimized station utilization
   • Real-time session monitoring

7. Centralized Control Center:

   • Quick access to:
     • Pass Management
     • Charging Controls
     • Station Monitoring
     • Customer Management
     • Notifications
     • Transaction Reports
     • Pass Verification

Resource Usage & Privacy

• Location Access: The app requires location access to ensure a guard is within 150 meters of the station before login, maintaining operational security.
• Microphone Access: Microphone access is essential for safety monitoring. In cases where a charging station encounters issues such as a power fault or network disruption, the app uses the microphone to detect abnormal sounds, triggering an immediate alarm for rapid response.

Important Notice Regarding App Listing

Despite feedback suggesting the app be unlisted, the Hub App serves over 100 active users and continues to grow. Unlisting is not a feasible option due to our expanding user base. We remain committed to ensuring data access is secured and clearly justified.

User Base The app serves:

• Multiple Charging Network Operators: Any company that manages EV charging stations can utilize this solution, not just our organization
• Station Attendants & Staff: As we expand our network and partner with more locations, new staff members need immediate access to operational tools
• Franchise Owners and Partners: Business partners who join our charging network need easy access to management capabilities

Why Public Distribution is Necessary

• Growth Across Locations: As we add new charging stations across different regions, manually sharing distribution links becomes inefficient
• Staff Turnover & Training: New employees require immediate access during onboarding.
• Partner Evaluation: Potential business clients need to view the app before making partnership decisions
• Cross-Organization Functionality: The app serves multiple companies and organizations, not just internal employees of a single entity

No In-App Purchases or Subscriptions: Hub App is a free operational tool with no in-app purchases or subscriptions, ensuring cost-effective management for all registered users via Massive Mobility's CMS.

Grievances: For issues or feature requests, contact support@1charging.com.

The app is maintained by Massive Mobility Private Limited.