Pool Blaster

I have spent thousands of dollars with this company and have been attempting for weeks to obtain a meaningful review of my concerns regarding purchases made through their game. My issue is not that the purchases occurred. My issue is that when I raised concerns and requested an investigation, I repeatedly received what appeared to be generic, canned responses that did not address the specific facts, questions, or documentation I provided. As a paying customer, I expected a fair review of my concerns, clear communication, and an explanation that addressed the details of my case. Instead, I have been left waiting while receiving responses that appear largely automated and do not answer the issues raised. Because of the lack of resolution, I have disputed the charges with my financial institution and have filed complaints with the Better Business Bureau, the Texas Attorney General’s Office, and other consumer protection agencies. I am sharing my experience so that other consumers can make informed decisions before spending significant amounts of money with this company. If anyone else has experienced similar issues involving customer support, investigations, or refund requests, I would be interested in hearing about your experience. *

Great app 👍🏾

Best on line game close to real pool.