AgentLine

AgentLine – make your workday as an agent easier

AgentLine is the mobile app for agents who want to streamline their work in the AgentLine service. Manage your availability and keep track of your work directly from your phone.

Manage your availability

• Log in and out of service lines with a single tap
• Switch between Available & Break
• View upcoming bookings and be ready for scheduled calls

Keep track of your calls

• View call history and events
• See aggregated statistics about your work

Work across multiple companies

• Manage multiple companies and lines
• Add new companies using an invitation code
• Manage your profile and settings in one place

Built for agents

• Clear home screen with recent calls, availability, and alerts
• Easily edit your details and phone numbers

AgentLine is developed by Viatel Sweden AB for agents who want to work flexibly and stay in control of their availability and settings.