BioStar X Mobile

Remotely manage BioStar X & BioStar 2 systems with real-time monitoring, door control, and alerts—right from your mobile. Admin access required.

BioStar X Mobile – Remote Access Control for BioStar X and BioStar 2

BioStar X Mobile empowers administrators to remotely manage BioStar X and BioStar 2 access control systems with enhanced flexibility. The app supports real-time monitoring, user and door management, and alert handling—anytime, anywhere.

Note:

• The app supports both BioStar X and BioStar 2. However, some features may only be available when connected to BioStar X.
• A functional BioStar X or BioStar 2 server with API access is required.
• This app cannot function independently and must be connected to a customer-operated BioStar X (or BioStar 2) server.
• BioStar X Mobile is intended for use by authorized administrators who are pre-registered in the BioStar X system.
• Suprema does not collect, store, or process any personal data through this app.
• Any user-related information (such as face images or credentials) is transmitted directly to the customer’s internal system and is never sent to Suprema’s servers.

[Key Features]

1. User Management

• Add, remove, and edit user information
• Manage credentials: cards, face, visual face, fingerprints

1. Door Control

• Lock, unlock, open, and release doors remotely
• Clear anti-passback (APB) and reset door alarms

1. Monitoring

• View real-time access event logs for continuous oversight

1. Alert Management

• Handle door, device, and advanced AC alerts
• Manage alerts efficiently with separate lists for new and acknowledged events

1. Permissions & Access

• Quick login with saved credentials
• Storage: Required to manage user images
• Camera: For visual face registration
• Biometrics: For secure biometric login
• Local Network (iOS): Required to connect to the BioStar X server over LAN.

1. Seamless Mobile Access Extend your access control capabilities on the go. BioStar X Mobile lets you manage users, monitor events, and respond to alerts efficiently—right from your mobile device.

• Door alerts: open requests, forced open, held open
• Device alerts: tampering, reboot, RS485 disconnection
• Zone alarms: APB, fire, etc.

[App Permissions]

This application requests the following permissions only at the time of feature use (not during initial installation):

• Storage (Optional): Required for managing and uploading user images (e.g., from gallery or device storage)
• Camera (Optional): Used for capturing facial images for registration and video recording
• Biometrics (Optional): For secure login using device fingerprint or facial recognition
• Local Network (Required): Required for LAN communication with the customer’s BioStar X server.

Note: All permissions are requested only when needed, and users can deny any optional permission without affecting the basic functionality of the app.