Towbook

Name: Towbook
Rating: 3.2 (408 reviews)
Author: Extric

By: Extric

Business

Features & Capabilities

Towbook Chrome extension gives towing businesses instant access to your Towbook account from any device. Manage calls, dispatch to drivers, receive live job updates, print receipts, upload photos, lookup VINs from plate numbers, and handle impounds—all from your browser.

Dispatchers can receive digital dispatches from major motor clubs such as Agero, Allstate, GEICO, Road America, Quest, Nation Safe Drivers, and National Auto Club, streamlining workflows. The Most Trusted Towing Software, Period.

User Growth & Download Statistics

App Developer Tools Task Management Communication

By:

Extric

Rating:

3.20

(408)

Version:

3.147 Last updated: 2026-04-13

Version code:

885060945

Creation date:

2013-07-19

Compatible devices:

Size:

224.89MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 99,556 ▲ 60

Other platforms

Towbook (v2.9.73)

266,570 3.60

(1,861)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Extric

Apple Apps Store

https://apps.apple.com/us/app/towbook/id670258292

User Reviews

Towbook is valued for organizing and streamlining tow operations and is considered essential by long-time users, with praise for its usefulness and consistency over the years. However, many reviews highlight reliability issues: iOS notification problems (audibility, sound customization, CarPlay integration), photo capture/upload failures, and occasional crashes or data loss. Cross‑device inconsistencies (Android vs iOS, limited CarPlay support) and repeated input losses also frustrate users. To satisfy customers, improvements in notifications, offline handling, stability, and platform parity are needed.

Pros

Keeps tow operations organized and improves workflow.
Widely used and trusted in the tow industry; long-term reliability.
Valuable tool that is worth the investment.
Generally works well and has improved over time.

Cons

Unreliable or inaudible notifications on iOS and CarPlay; lack of customizable alert tones and persistent alerts.
Photo upload failures and camera reliability issues (photos not saving/uploading, paper-clip icon, corrupted uploads).
Crashes, freezes, and other stability issues; data loss or input deletion on usage.
Inconsistent cross-device experience and lack of CarPlay parity; features differ between iOS/Android and website.
Repeated data-entry problems (retyping VINs/license plates) and other input losses.

Recent reviews

The app is pretty good, I would still like to be able to look at photos while you’re editing the call. Also, if the app would save your times that you go in route or go on scene, even though you don’t have service, just save it and then upload it after would be great and for the love of God get rid of that stupid 😢 that shows up every time you try to complete the call and you’ve missed a signature or something that stupid 😢 just utterly ridiculous. Other than that, it’s all right it’s getting better. Keep up the good work. oh yeah, change it so it doesn’t ask for keys every single time where the keys who you receive the keys would you give the keys to? Sometimes there’s no keys involved if I put NA for not applicable then leave it at that. why do I have to still fill out the other two request for where the keys are?

by Je*****, 2026-05-17

This app needs a update bugs needs to be fixed when uploading pictures or when using the app to take pictures very low resolution and quality when using the latest phone

by js*****, 2026-05-06

You take photos using the app, you have it selected to still save to camera roll to be safe, you take 15 photos and hit done, and you don’t see the normal count of photos uploading , you see a non descriptive paper clip icon. That almost always means you lost the photos as they won’t save to your camera roll and won’t upload to the call either.