Features & Capabilities

Orbital Sports Chrome extension acts as your riding assistant for an enhanced cycling experience. It connects via Bluetooth to your app and device, enabling real-time monitoring of ride data and accurate workout status. The system then applies intelligent analytics to your sports data, delivering actionable insights and personalized statistics to help you optimize performance over time.

User Growth & Download Statistics

By:
SISIGAD
Rating:
1.90
(110)
1 new ratings
Version:
1.0.6 Last updated: 2026-03-18
Version code:
883488341
Creation date:
2024-09-18
Compatible devices:
Size:
11.21MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Android
Orbital Sports (v1.0.5)
16,413 1.51 (130)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SISIGAD
Apple Apps Store
https://apps.apple.com/us/app/orbital-sports/id6677026958

User Reviews

Overall, users report the iOS app is unreliable and often unusable. The main problem is Bluetooth connectivity, with timeouts or failures to detect the bike and repeated 'product information does not exist' errors. Sign-up and account creation frequently crash or show code screens, and support is often unresponsive. Some features exist, like locating the bike and enabling a Class 3 upgrade when the app functions, but reliability is inconsistent. A few users report fixes that temporarily restore functionality.
Pros
  • When it works, the app can detect the bike and establish a Bluetooth connection.
  • The app provides a Class 3 speed upgrade feature.
  • The app includes an account system for sign-up and login.
  • There are user-reported fixes (e.g., disabling Wi‑Fi or adjusting Screen Time Bluetooth sharing) that can make it work for some users.
Cons
  • Bluetooth connectivity issues prevent pairing with bikes, causing timeouts or failures to detect the device.
  • 'Product information does not exist' error appears when trying to connect.
  • Sign-up and account creation crash or show a black screen or code page.
  • Lack of responsive customer support or slow / unhelpful replies.
  • Overall app instability: timeouts, crashes, and difficulty finding or connecting to the bike.
Recent reviews
the app will recognize my bike when i first start up the app but when i try to pair them the app says “no product information found”. i just want to unlock class 3
by vg*****, 2026-05-18

Received the bike today which was ordered last week. Got it fully assembled with no issues. Downloaded the app and registered an account. App finds my bike R004 Plus. I click “connect” then the apply quickly displays a message “product information does not exist”. Annoying that the app doesn’t work.
by Jl*****, 2026-05-06

Purchased a TST bike yesterday and cannot get the app to connect to the bike. The app’s automated Bluetooth shows it found the bike but when I select connect, it quickly says product information does not exist. I’m not sure what else to do. I’ve restarted the app, my phone, my Bluetooth and the bike. I’ve also checked my phones location settings and privacy settings.
by Yu*****, 2026-04-26
View all user reviews ›

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