Turtle Beach Audio Hub

The reason I downloaded this app was to deal with a mechanical issue with my headset itself. They have the dial that you can customize with this app for different applications. It defaults to chat volume. The dial on the headset commonly fails and doesn’t properly allow for the user to adjust it. It registers that it is at max volume but it isn’t and you have to press down on the dial while rotating it for it to work and it isn’t really frustrating to get people audible. I was hoping the app would allow to adjust this volume by hand but it doesn’t. All you can do is switch the dial to control something else, which means if the chat volume is low and you can’t hear anyone you have to fight with the dial and all you can do is then switch it to a different function so you don’t accidentally mess with it and have to repeat the process. But when you play again with your friends it will have reset where the chat volume was and then you have to mess with it again. Which now requires you to go into the app and change the function of the dial again just to change it back. I loved my headset until this but since the app doesn’t allow for this simple control function and it’s a mechanical issue on their end I have given it 1 star.

My headphones constantly disconnect from my ps5 and ruin every game I play