Date	Author	Comment
2026-06-04	CA*****	Ok so i got stuck on the side of the highway with a flat. Waited a little over 3 hours to be told no one can get me because im “on National Forest grounds”.. On the side of the 87.. Needless to say no one could help me- 3 tow services cancelled on me. Now I wouldn’t necessarily be that mad if I got a refund, in fact i wouldn’t even blame them for the lack of service. But even after getting confirmation from one of their customer service reps that because of my situation and the fact that I DIDNT CANCEL, and it was that they couldn’t help me- I would get a full refund (INCLUDING THE CANCELLATION FEE) I have in fact sent multiple requests and I have heard nothing back for weeks. Their customer service reps are nice but the system sucks. Nothing communicates within their system. Oh you want to talk to someone about a refund? Doable. Them actually doing anything about it? Good Luck. “Oh just go to our website” (That doesn’t work) and whoever is on the other end of things that reads the requests- Thanks for nothing. If you get screwed, don’t count on them. You might only lose $100, but let me tell you- anyone is worth calling over this service. Thanks☺️
Ok so i got stuck on the side of the highway with a flat. Waited a little over 3 hours to be told no one can get me because im “on National Forest grounds”.. On the side of the 87.. Needless to say no one could help me- 3 tow services cancelled on me. Now I wouldn’t necessarily be that mad if I got a refund, in fact i wouldn’t even blame them for the lack of service. But even after getting confirmation from one of their customer service reps that because of my situation and the fact that I DIDNT CANCEL, and it was that they couldn’t help me- I would get a full refund (INCLUDING THE CANCELLATION FEE) I have in fact sent multiple requests and I have heard nothing back for weeks. Their customer service reps are nice but the system sucks. Nothing communicates within their system. Oh you want to talk to someone about a refund? Doable. Them actually doing anything about it? Good Luck. “Oh just go to our website” (That doesn’t work) and whoever is on the other end of things that reads the requests- Thanks for nothing. If you get screwed, don’t count on them. You might only lose $100, but let me tell you- anyone is worth calling over this service. Thanks☺️
2026-05-31	si*****	Report them and spread awareness
Report them and spread awareness
2026-05-24	sp*****	Pin was improperly placed on map despite correct address, tow company was a cell phone number, that nobody answered. Lot of very sketchy things. 90dollar cancellation fee. It comes across as them waiting you out to get paid.
Pin was improperly placed on map despite correct address, tow company was a cell phone number, that nobody answered. Lot of very sketchy things. 90dollar cancellation fee. It comes across as them waiting you out to get paid.
2026-03-12	Aa*****	This app requires that you frequently reset your password and doesn’t update your membership automatically. It is helpful to use when it works, otherwise a waste of time. AAA get some real people back in the mix and get us out of the AI endless loop. I’m very disappointed and frustrated with your service.
This app requires that you frequently reset your password and doesn’t update your membership automatically. It is helpful to use when it works, otherwise a waste of time. AAA get some real people back in the mix and get us out of the AI endless loop. I’m very disappointed and frustrated with your service.
2026-02-26	Ni*****	Waited an hour and 45 minutes on the side of a busy highway. Vehicle was estimated to be dispatched in 5-10 minutes(never happened). When I canceled the service they charged $99. I called they said it would be refunded through the app. Applied for the refund and was rejected.
Waited an hour and 45 minutes on the side of a busy highway. Vehicle was estimated to be dispatched in 5-10 minutes(never happened). When I canceled the service they charged $99. I called they said it would be refunded through the app. Applied for the refund and was rejected.
2026-01-31	DC*****	They charge upfront $200, I called the guy who’s on the way, only to find out it’s some random person who signed up to do “gig”work road service. Whoever is coming for you isn’t an actual professional mechanic. Then they force $99 cancellation fee even when that person has not even moved yet.
They charge upfront $200, I called the guy who’s on the way, only to find out it’s some random person who signed up to do “gig”work road service. Whoever is coming for you isn’t an actual professional mechanic. Then they force $99 cancellation fee even when that person has not even moved yet.
2026-01-30	Na*****	Charged me 200 dollars just for me to wait 2 hours for no one to show up and help me. Then I went to cancel and they have the nerve to have a 99 dollar cancellation fee
Charged me 200 dollars just for me to wait 2 hours for no one to show up and help me. Then I went to cancel and they have the nerve to have a 99 dollar cancellation fee
2025-10-15	bi*****	These people will charge you $99, if you cancel your towing service. There is no wrecker company on this planet 🌎, that will charge, if you get your car going! And cancel your service. Do your own leg work. Don’t use this service!!!!!
These people will charge you $99, if you cancel your towing service. There is no wrecker company on this planet 🌎, that will charge, if you get your car going! And cancel your service. Do your own leg work. Don’t use this service!!!!!
2025-08-20	Ad*****	I ran out of gas on the road and used this to help. they were professional and communicative, sending someone out to help. The person helping me kept in touch and made sure that I was getting what I needed Definitely will use again if I find myself stranded on the road!
I ran out of gas on the road and used this to help. they were professional and communicative, sending someone out to help. The person helping me kept in touch and made sure that I was getting what I needed Definitely will use again if I find myself stranded on the road!
2025-07-04	St*****	Terrible scam company!
Terrible scam company!

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