CINQ by Coinstar

Name: CINQ by Coinstar
Rating: 3.5 (91 reviews)
Author: Coinstar Asset Holdings, LLC

By: Coinstar Asset Holdings, LLC

Finance

Features & Capabilities

CINQ by Coinstar is a multi-functional fintech wallet that turns cash or coins into spendable funds. It combines a reloadable Mastercard debit card with a crypto wallet powered by Zero Hash, giving you freedom to pay, invest, or move money—whether you’re at a kiosk, online, or on the go. With real-time balance updates and 24/7 human support, you are in control of your money.

Load funds at 10,000+ Coinstar kiosks, transfer via ACH or direct deposit, and use either the physical card or digital wallet with Apple Pay across Mastercard accepting merchants. The crypto side supports 30+ assets in app and 25+ assets at kiosks, with buy, sell, and transfer features. CINQ aims for transparency, low fees, and robust security for cash, cards, and crypto.

User Growth & Download Statistics

App Payments Cryptocurrency Privacy & Security Data

By:

Coinstar Asset Holdings, LLC

Rating:

3.50

(91)

Version:

1.19.0 Last updated: 2026-05-27

Version code:

886022971

Creation date:

2024-07-29

Compatible devices:

Size:

114.26MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 172,216 ▲ 1,011

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Coinstar Asset Holdings, LLC

Apple Apps Store

https://apps.apple.com/us/app/cinq-by-coinstar/id6504752524

Website:

https://help.cinqwallet.com/

User Reviews

Overall, CINQ by Coinstar is praised for ease of use and strong kiosk integration with expanded crypto features, but reliability and money-access issues dominate user feedback. Repeated complaints cover sign-in bugs, QR/scan failures, funds being stuck or not credited, withdrawals blocked, and long refunds. Fees are cited as high or unclear, and customer service is frequently criticized as unhelpful. Identity verification problems that lock accounts are also common. The positives are overshadowed by persistent issues around reliability and money access.

Pros

Very easy to use and intuitive.
Excellent kiosk integration with convenient cash/coin deposits.
Expanded crypto features in one app (wallet, exchange, CINQ card).
Quick signup and handy kiosk finder.
Positive experiences moving money to a digital wallet.

Cons

Frequent bugs and reliability issues (sign-in loops, QR code scan issues).
Funds getting stuck or deposits/withdrawals not credited, with long refund times.
High and sometimes opaque fees.
Poor, slow, or unhelpful customer service.
Identity verification problems that lock accounts.

Recent reviews

I really like how easy this is to use. You can even get your direct deposit early!

by Ma*****, 2026-04-23

App doesn’t work .. sign in and just loops back to sign in page..

by El*****, 2026-04-18

Back again because for the 5th time I've had my money taken only for the transaction not to process. The 4 prior times they resolved the issue by the time I was off the phone with customer service. This time they said could take 3-5 business days which is obsurd. No real reason given and the fact that they don't just credit the account is bogus. Hold on though because I called the next day to say how unhappy i was about all this he told me he had "Good news!" That they verified I deposited the money so they'd be issuing a refund but hold on again it's coming via paper check lololol. I'm not done yet tho when asked how long this process is gonna take he told me 10-15 BUSINESS DAYS!!!! I'm a near daily user and the amount of money I've paid in fees (22-25% despite it not telling you this at all and there's no cap on that BTW) means absolutely nothing. I have no choice to buy crypto physically anywhere else as I live on an island and it's the one place I can buy despite that I will NEVER use this again and I can't strongly recommend staying away from them all together because if it can happen this many times to one person it'll happen to everybody.