layers: Life Coach, AI Journal

I was facing some connection issues with the app so I decided to reach out to support. Their response was extremely quick and they were able to get to the root of the problem and push a fix within a couple days. Some of the best customer service I’ve ever seen. After using the app for a couple weeks now, it has been very helpful for holding myself accountable. I am able to use it as a journal and think through my thoughts easier because the ai will prompt you to go deeper/explain thoughts and feelings.

So, the first few tries of using this app, I had lost every single conversation and the AI would “forget,” so I had to start at the beginning at least 3x, not understanding why this would happen. Considering how many of us are used to other AI just remember conversations without hitting a button to end our session, to me, it seems intuitive that the AI should remember what was discussed, period, and regardless of hitting an “end session” button. That said, that my biggest gripe about this app. I also tend to get bored of it really fast and want to move on to normal life / action. Maybe that’s on purpose? Anyway, still looking to see what insights we find and what I can get out of this. I’m just mad that I lost a whole conversation because I had to briefly put my phone away and now I have to start the discussion from scratch again. Adding new issue: Keeps telling me I lost internet connection, to finish convo, then it doesn’t end up being able to even load the convo as a draft. I finally found the draft section for above. I’ve also done more than three check-ins and says I’ve only done 2.

Apps like these have not been vetted thoroughly enough in regard to their effects on mental health. This app Layers in particular has some of the most insane responses and ways very basic life problems. I do not recommend it.