Carrier SmartHome

Name: Carrier SmartHome
Rating: 3.6 (2368 reviews)
Author: Carrier Corporation

By: Carrier Corporation

Lifestyle

Features & Capabilities

Carrier SmartHome is your go-to app for managing and personalizing your home's comfort experience. Remotely control temperature and humidity, create customized schedules, and receive real-time alerts to keep your space just the way you like it.

Key features include Remote Control, Smart Schedules, Energy Insights, and Real-Time Alerts, helping you optimize energy use while maintaining peak comfort. Compatible with Carrier systems and iOS 15.1+.

User Growth & Download Statistics

App Home Automation Energy

By:

Carrier Corporation

Rating:

3.60

(2,368) 20 new ratings

Version:

1.2.35 Last updated: 2026-06-22

Version code:

887190287

Creation date:

2024-11-04

Compatible devices:

Size:

184.68MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-26

Compare stats and ranking:

Ranking

# 44,483 ▼ 135

Other platforms

SmartHome (v1.2.34)

69,686 2.51

(1,275)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Carrier Corporation

Apple Apps Store

https://apps.apple.com/us/app/carrier-smarthome/id6503700523

User Reviews

User reviews largely condemn Carrier SmartHome for reliability and UI problems. The most recurring issues are the app being out of sync with wall controllers and thermostats, a new dashboard that fails to reflect actual system status, frequent connectivity drops, and poor voice assistant integration. Many updates seem to worsen basic features, and there is a sense of inconsistent quality control. A few users acknowledge multi-system support and occasional functional performance, but the overarching sentiment is frustration with instability and a difficult UX. The top requested fixes are better syncing, a clearer dashboard, stable connectivity, and improved voice integration.

Pros

Supports controlling multiple Carrier systems from a single app.
Allows remote management of the HVAC systems from outside the home.
Some users report the app works for most functions when not hindered by bugs.

Cons

App and wall controller/thermostat statuses are frequently out of sync and reflect inaccurate information.
New dashboard is clunky and confusing, with the older compact dashboard offering more accurate status.
Connectivity issues are common: devices show offline, repeatedly disconnect, or are not found after reconnects.
Alexa and Google Home integration is not working or not supported.
Frequent updates introduce bugs and degrade core functionality, with perceived poor quality control.

Recent reviews

Overall the app provides a snapshot of your system. The one bug that needs to be addressed is the current status mostly displays idle when the system is actually running.

by Ja*****, 2026-06-19

1.2.34 is total trash. Nothing in the app is reflected on the wall co troller. WiFi connected and operational. Your new BOT help is useless. Submitted help request 3 weeks ago no reply. I am done with @carrier Absolute worst garbage. App shows my system is “off”. Wall controller shows it in cooling mode(can see on security camera) Now I need to drive 2 hours each way to reset system by killing power. What’s the point of the software to remote monitor? @Carrier fire every software developer and fix ur trash this has been going on since you released your “SmartHome” app. Not very smart is it. 1.2.33 now app either does not load or takes over 1 minute to show data. What trash. (Yes have deleted and reinstalled) 1.2.32. App continues to be trash. Let be be clear. Connected to all servers and WiFi. Your app IS NOT IN SYNC WITH WALL CONTROLLER. HOW LONG ARE YOU GOING TO TAKE TO FIX THIS. GET NEW DEVELOPERS. 1.2.31. Yet another trash release from @carrier. At least they are consistent. Wall controller shows heating. App shows heating and idle. Operating status in app shows everything off. What garbage. 1.2.30 yet again another trash release. PLEASE FIX the most basic of items. THE WALL CONTROLLER IS NOT IN SYNC WITH THE APP. HOW HARD CAN THIS BE TO FIX. TRASH!! Once this is fixed I will enumerate the dozen other broken items 1.2.29 Yet another joke of a release. Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Carrier. Garbage release. @Carrier get ur act together and put some quality into your work. 1.2.28. Not sure what bugs you are fixing but the crack team @carrier has yet to fix the most basic of bugs. What is my system doing? Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on Who is asleep at the wheel. Fix ur trash @carrier. 1.2.27 yet another embarrassment. Get another dev team. Clearly this team cannot fix wall controller and app not being in sync. Wall controller clearly shows 40% gas heat. App says idle. Clearly no one is doing any sort of QC. Stay away from @carrier 1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync If your “listening” fix the most basic. WRONG STATUS Changes from app not /infrequently reflected on wall controller “Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing. EMBARRASSMENT. 1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk