Overview

Rating:
3.20
(57)
Version:
2.3.1
Last updated: 2026-07-01
Ranking
#191,413 ▼ 197
Overall

Features & Capabilities

VIHail is the premier ride-share app for the US Virgin Islands. It delivers fast, reliable rides for locals and visitors with a cashless payment system and real-time tracking. Our service prioritizes safety, with drivers who undergo thorough background checks and vehicles that pass a 21-point inspection.

Booking is simple—enter your pickup location and destination, track your driver's ETA in real time, and enjoy a seamless, affordable trip that replaces traditional taxis with a modern transportation option across the USVI.

User Growth & Download Statistics

By:
Clyde Daisley
Rating:
3.20
(57)
Version:
2.3.1 Last updated: 2026-07-01
Version code:
887700698
Creation date:
2024-06-20
Compatible devices:
Size:
29.61MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-23
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Clyde Daisley
Apple Apps Store
https://apps.apple.com/us/app/vihail/id6503201253
Website:
https://vihail.com/

User Reviews

VI Hail is praised for friendly, safe drivers and a convenient, budget-friendly way to get around St Croix without renting a car. Reviewers repeatedly note that the service is cheaper than taxis and helpful for last-minute travel. However, several issues recur: wallet/payment problems (forced preloads, insufficient funds, and refunds); GPS/ETA and address accuracy can be unreliable due to limited island internet, often causing wrong pickups; pricing can be inconsistent or seem expensive; and driver quality can vary. Overall, it's useful with cost benefits but wallet, GPS, and pricing concerns persist.
Pros
  • Friendly, safe, and professional drivers
  • Convenient for getting around the island without renting a car (great for first-time visitors)
  • Generally cheaper than taxis for many trips
  • Cashless payments can be convenient
Cons
  • Wallet/payment issues: mandatory wallet preload, frequent insufficient funds errors, and trouble refunding or retrieving funds
  • GPS/ETA and address problems due to limited island internet: inaccurate ETAs, wrong pickup locations, and the need to manually move the pin
  • Pricing can be inconsistent or appear expensive compared with alternatives
  • Driver quality varies, with some drivers unfriendly or inconsistent
Recent reviews
I love the idea of supporting a local ride hailing service. But the service only works if there are drivers available. In my experience that isn’t the case. And since I need to load funds into their app to even search for a ride, well..it almost seems like a scam.
by p7*****, 2026-09-04

I had an issue with VI Hail where I had funds on the app and requested a refund when I no longer needed to use the app because we were leaving. I was told the refund was processed, but I never received it in my bank account. After multiple attempts to resolve it with support and being provided a trace number that my bank could not locate, I had to dispute the charge through my bank. The dispute was ultimately approved. That said, the app itself was very reliable for finding rides in the Virgin Islands, where transportation can be limited and it was helpful in getting around. I’m sharing this so others are aware to be careful when adding funds or relying on refunds through this app. Make sure you follow up closely and keep records of everything.
by bc*****, 2026-06-23
View all user reviews ›

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