LLDSalon

Terrible app

-A single receipt for one service by one technician is absurdly long — the same amount repeated nine times. Nine! It’s been like this for years, and they still haven’t fixed or improved it. -Salary payments are a nightmare. The system shows every possible “fancy” number — total payments, client tips, etc. — except the one number that actually matters: what each staff member MADE and should be paid. Owners are left to manually calculate the correct amount, which is unacceptable. -The engineers (apparently based in Vietnam) clearly don’t understand the market needs here — or the CEO just doesn’t care about proper development. -The sales team is everywhere and friendly, and IT support is decent, but the software quality is the worst part — unreliable, clunky, and frustrating. -To make it worse, the website they built is practically useless — 99% of the time it just says “processing.” It feels like they made it just for show, not for actual use. -After so much feedback and so many reviews, it’s shocking how little has changed. The CEO should be embarrassed by this level of product quality. Verdict: Bad. Really bad. Extremely disappointed. And those 5-star reviews that don’t even show up on the app? Makes you wonder if they’re real at all.