TRC Club

Really well made app for a great community

I enjoy the channel but the app is a bust. Launches right into sign up for a subscription with no free trial - in other words pay up before you can even see how the app works. And they aren’t using the apple system for managing the subscription, so you have to give them your credit card number directly and jump through whatever hoops they have for cancelling. Disappointing and an immediate uninstall.

This club requires a subscription right off the bat. Great, no problem. However, there is no way to cancel it. There’s no section on the app to update your payment, see your subscription renewal date, or cancel your subscription. There is an option to delete your account but does it cancel your subscription? Who the heck knows. I was a big fan of the running channel and was happy to support them by checking out the club for a month but when I went searching for my subscription info (not even sure l i wanted to cancel yet), i was surprised that i couldn’t find anything. So I messaged them in the app and asked them how I could cancel. After 2 days (granted it was near Christmas) they got back to me and told me i had to email them to cancel. First off, disgusting and sleezy system to have in 2025. Second, it’s been 5 days and they still haven’t responded to me outside of an automatic email that confirmed they got my message. Extremely disappointed with Andy and TRC. If you design an app around a subscription model and give no simple way for people to unsubscribe then I’m left with only 1 conclusion; you’re looking to rip people off.