Reviews of SpotHopper Sales & Inquiries

By: SpotHopper App

List of user reviews and ratings for SpotHopper Sales & Inquiries

Total ratings

4.80 (Rating count: 490)

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Review summary

Most reviews describe SpotHopper in the iOS app as unstable and limited: frequent login issues, few features beyond replying to inquiries, and a desktop-oriented workflow with poor mobile usability. UI navigation and notification reliability are common pain points, including manual refresh needs and hard-to-read conversations. A small minority appreciate mobile alerts for reservations/applications. Overall, users want better authentication stability, content management capabilities, and a more responsive, feature-rich mobile experience.

Pros

Mobile notifications for new inquiries (private party requests and job applications) enable quick follow-up and calling immediate responses.
Used to keep up with reservations on the go, helping staff stay updated away from a computer.
Allows quick direct contact with clients or applicants via the app to schedule interviews or bookings.

Cons

Frequent login/authentication problems and unstable sessions (constant logouts, password/login issues).
Very limited app functionality (no posting/editing, exporting data, or accessing subscribers; primarily for replying to inquiries).
Desktop-only orientation and poor mobile usability (cannot upload photos from phone; landscape mode not supported).
Navigation and notification reliability issues (hard to go back to the list, small/unexpandable text, and need to manually refresh to see new orders; notifications can be faint).
Clunky, glitchy experience with upsells and a locked-down ecosystem that inhibits data portability.

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User Reviews

Recent rating average: 2.00

All time rating average: 4.80

Upgrade to see all 13 reviews

77% (10)

Date	Author	Comment
2026-08-02	Th*****	Great from day one.
Great from day one.
2025-11-26	B *****	Once tap the event it cant go back to the list. Constantly logging out mid use. Very hard to see the full conversation as text box cant be expanded.
Once tap the event it cant go back to the list. Constantly logging out mid use. Very hard to see the full conversation as text box cant be expanded.
2025-05-09	be*****	If you’ve ever wanted to experience the unique joy of having every ounce of creative control wrenched from your hands while being force-fed ads like it’s some dystopian buffet, SpotHopper is your dream/nightmare come true. The app relentlessly pushes its endless upsells while offering absolutely zero flexibility—no exporting your site, no retrieving your own content or subscribers, nothing but a locked-down ecosystem that feels more like a hostage situation than a service. The app itself? Clunky, glitchy, and seemingly designed to remind you at every turn that you made a terrible choice. Honestly, the best feature is uninstalling it. Proceed at your own risk (and patience).
If you’ve ever wanted to experience the unique joy of having every ounce of creative control wrenched from your hands while being force-fed ads like it’s some dystopian buffet, SpotHopper is your dream/nightmare come true. The app relentlessly pushes its endless upsells while offering absolutely zero flexibility—no exporting your site, no retrieving your own content or subscribers, nothing but a locked-down ecosystem that feels more like a hostage situation than a service. The app itself? Clunky, glitchy, and seemingly designed to remind you at every turn that you made a terrible choice. Honestly, the best feature is uninstalling it. Proceed at your own risk (and patience).
2025-01-27	bb*****	This has been the most frustrating experience. I was sold on this company claiming to make my life easier, and that is not my experience. Not only is this not a user friendly platform, it is only accessible via DESKTOP. So I can’t upload photos from my phone, make adjustments from my phone, which as a BUSY restaurant owner would be so helpful, I have to stop what I’m doing and go sit at a desktop computer to solve the MANY problems, and incorrectly posted AI generated Social Media posts. On top of the lack of user friendliness, when you need assistance from a person, they aren’t very helpful. It’s like I have to learn everything about SPOTHOPPER. Which I didn’t realize and definitely don’t have time for. Please don’t fall for signing up for this. It’s a nightmare. Hopefully this gets an overhaul because potential is there, but WOW, I’m frustrated everyday because of this program
This has been the most frustrating experience. I was sold on this company claiming to make my life easier, and that is not my experience. Not only is this not a user friendly platform, it is only accessible via DESKTOP. So I can’t upload photos from my phone, make adjustments from my phone, which as a BUSY restaurant owner would be so helpful, I have to stop what I’m doing and go sit at a desktop computer to solve the MANY problems, and incorrectly posted AI generated Social Media posts. On top of the lack of user friendliness, when you need assistance from a person, they aren’t very helpful. It’s like I have to learn everything about SPOTHOPPER. Which I didn’t realize and definitely don’t have time for. Please don’t fall for signing up for this. It’s a nightmare. Hopefully this gets an overhaul because potential is there, but WOW, I’m frustrated everyday because of this program
2025-01-19	La*****	Was hoping to be able to use the app to manage social media, but no. Not really sure what the point of this app is. I cant even figure out if you can filter reservations by day.
Was hoping to be able to use the app to manage social media, but no. Not really sure what the point of this app is. I cant even figure out if you can filter reservations by day.
2025-01-12	Ya*****	I use this app to keep up with reservations and everyday I have to find the qr code to log in. I get notifications when I’m home but I can’t log in because I don’t have the password.
I use this app to keep up with reservations and everyday I have to find the qr code to log in. I get notifications when I’m home but I can’t log in because I don’t have the password.
2024-11-30	20*****	The app has realistically no function that is useful to most business. You can read other reviews and notice the same issue. The web model works great on a computer but the app is a waste of a 5 second download.
The app has realistically no function that is useful to most business. You can read other reviews and notice the same issue. The web model works great on a computer but the app is a waste of a 5 second download.
2024-10-17	i_*****	Love getting private parties requests right to my phone. My manager gets them too. Were already booked up for the holidays. Job applicants come through here too so I can call them right away and schedule interviews.
Love getting private parties requests right to my phone. My manager gets them too. Were already booked up for the holidays. Job applicants come through here too so I can call them right away and schedule interviews.
2024-10-05	nu*****	Do better, this app is awful
Do better, this app is awful
2024-08-28	BW*****	I just download. Disappointed it doesn’t switch to work landscape. Using a physical keyboard is out of the question now.
I just download. Disappointed it doesn’t switch to work landscape. Using a physical keyboard is out of the question now.