Reviews of Moments for Therapists

By: Moments Journal, Inc. App

List of user reviews and ratings for Moments for Therapists

Total ratings

4.80 (Rating count: 202)

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Review summary

Reviewers repeatedly praise Moments for Therapists for saving time and simplifying note-taking, with many calling it easy to use and a genuine practice enhancer that keeps therapists focused on clients. Top positives include substantial time savings, a clean and simple design, and responsive customer support. The main recurring drawback is stability and reliability issues across devices, such as blank screens and crashes, which affect usability. Overall, users see strong value in the time benefits and workflow, with reliability improvements as the primary area for improvement.

Pros

Significant time savings on note-taking; sessions can be documented quickly, freeing up time for more clients.
Very easy to use with a simple, clean design.
Improves clinical practice by allowing focus on clients and reducing administrative burden.
Responsive and helpful customer service; issues get addressed.

Cons

Stability and reliability issues across devices (bugs like blank screens, glitches, and crashes) affecting usability.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.80

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9% (2)

Date	Author	Comment
2026-06-30	is*****	I like the app when it works, but I’ve had several problems with it. Just stopping working out in the field. It’ll open itself briefly and then immediately close. That’s happened several times. Especially after a update.
I like the app when it works, but I’ve had several problems with it. Just stopping working out in the field. It’ll open itself briefly and then immediately close. That’s happened several times. Especially after a update.
2026-06-14	B,*****	The app is extremely helpful, but recently it has been buggy frequently, shutting down or freezing on certain pages making it impossible to retrieve your notes. When it’s good, it’s great.
The app is extremely helpful, but recently it has been buggy frequently, shutting down or freezing on certain pages making it impossible to retrieve your notes. When it’s good, it’s great.
2026-06-08	Ni*****	Continues to crash. Can’t access any of my notes. Will also stop recording if you get a call during the recording. It’s promising and was great for a short time, but can’t even get on to access my notes or to cancel my subscription.
Continues to crash. Can’t access any of my notes. Will also stop recording if you get a call during the recording. It’s promising and was great for a short time, but can’t even get on to access my notes or to cancel my subscription.
2026-06-07	jo*****	I have tried all the other notetaker and Moments is definitely the easiest to use and the reports are amazing. Highly recommend to all of my colleagues.
I have tried all the other notetaker and Moments is definitely the easiest to use and the reports are amazing. Highly recommend to all of my colleagues.
2026-06-05	Mi*****	When I first downloaded the app it worked wonders. I don’t know what is going on with this app in the last two weeks. It shuts off in the middle of recording. I sometimes can’t open the app. I have had to uninstall the app five times just to get it working. Honestly the app was a real lifesaver in the beginning but now it has become more of a hassle. After today I will be looking for a new app
When I first downloaded the app it worked wonders. I don’t know what is going on with this app in the last two weeks. It shuts off in the middle of recording. I sometimes can’t open the app. I have had to uninstall the app five times just to get it working. Honestly the app was a real lifesaver in the beginning but now it has become more of a hassle. After today I will be looking for a new app
2026-04-27	Hu*****	I enjoy the app but there are times where the app will open but the screen will be blank. The information will not populate and I cannot use it. However, when the app works it is AMAZING!
I enjoy the app but there are times where the app will open but the screen will be blank. The information will not populate and I cannot use it. However, when the app works it is AMAZING!
2026-01-22	hi*****	I like your app, but the (frequent) forced updates and restricted access until an update is allowed is really disruptive. If I open your app when needed the choice is delay my session or I don’t get to use my subscription. That’s just frustrating.
I like your app, but the (frequent) forced updates and restricted access until an update is allowed is really disruptive. If I open your app when needed the choice is delay my session or I don’t get to use my subscription. That’s just frustrating.
2026-01-21	Gs*****	My problem was fixed.
My problem was fixed.
2025-12-04	hg*****	This is the best note taking app and so easy to use.
This is the best note taking app and so easy to use.
2025-10-15	Kr*****	What a great product. As a clinical psychologist with 52 years in private practice, this tool frees up my time to do what I do best, listen to my patients. Love this product!
What a great product. As a clinical psychologist with 52 years in private practice, this tool frees up my time to do what I do best, listen to my patients. Love this product!