Reviews of Kissandfly

By: Tickets Travel Network

List of user reviews and ratings for Kissandfly

Total ratings

2.10 (Rating count: 17)

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User Reviews

Recent rating average: 1.43

All time rating average: 2.10

5 star

86% (6)

Date	Author	Comment
2026-04-03	Pa*****	It’s been already 25 hours since payment was processed and still two tickets haven’t been issued. Customer service keeps asking to wait for Lufthansa airlines’ confirmation. They don’t even allow to cancel the booking to refund the payment by claiming that they will need to wait for another confirmation of cancellation from Lufthansa. I risk to miss a flight and my hospital appointment if I cannot receive refund to rebook a ticket which is for much higher since I lost a lot time waiting for this cheater company.
It’s been already 25 hours since payment was processed and still two tickets haven’t been issued. Customer service keeps asking to wait for Lufthansa airlines’ confirmation. They don’t even allow to cancel the booking to refund the payment by claiming that they will need to wait for another confirmation of cancellation from Lufthansa. I risk to miss a flight and my hospital appointment if I cannot receive refund to rebook a ticket which is for much higher since I lost a lot time waiting for this cheater company.
2025-12-24	ks*****	The worst app ever!
The worst app ever!
2025-12-23	Bl*****	Want to leave a positive review since most on here are negative. To give some people a peace of mind. I booked a flight through this company since my original flight got cancelled. I was kind of in a rush, so it didn't help that payment took 2 hours to process and then another 5 hours to receive my ticket that was departing on the same day. Not to mention, the airline I was booked with had a hard time pulling up my info online. But here i am, on the flight and no issues from here. So hopefully you are not as in a rush as i am, but just putting it out there that these tickets do exist and I got on my flight.
Want to leave a positive review since most on here are negative. To give some people a peace of mind. I booked a flight through this company since my original flight got cancelled. I was kind of in a rush, so it didn't help that payment took 2 hours to process and then another 5 hours to receive my ticket that was departing on the same day. Not to mention, the airline I was booked with had a hard time pulling up my info online. But here i am, on the flight and no issues from here. So hopefully you are not as in a rush as i am, but just putting it out there that these tickets do exist and I got on my flight.
2025-09-22	No*****	If I could give negative stars I would. They take other peoples points to use towards your flight. If the other person notices their points missing they will cancel your flight without telling you. They take your credit card information and do god knows what with it. Again, PLEASE DO NOT BOOK WITH THIS WEBSITE!!!!!!
If I could give negative stars I would. They take other peoples points to use towards your flight. If the other person notices their points missing they will cancel your flight without telling you. They take your credit card information and do god knows what with it. Again, PLEASE DO NOT BOOK WITH THIS WEBSITE!!!!!!
2025-09-20	Ro*****	They didn’t tell me that they would delay for my confirmation for 24 hrs until I paid fully, and no contact at all. Tried calling not working. Tried chatting can’t connect to human yet. The worst ticket seller ever. Stay away from this app. Try to avoid this app. It’s a scam……. They sold me ticket from another persons name and point which is illegal to do it when I try to check is that’s not allowed me and when I reach out the airline desk in the airport they told me this ticket is not on your name so you can’t fly and I bought another ticket, and still they can’t refund me yet am still waiting.
They didn’t tell me that they would delay for my confirmation for 24 hrs until I paid fully, and no contact at all. Tried calling not working. Tried chatting can’t connect to human yet. The worst ticket seller ever. Stay away from this app. Try to avoid this app. It’s a scam……. They sold me ticket from another persons name and point which is illegal to do it when I try to check is that’s not allowed me and when I reach out the airline desk in the airport they told me this ticket is not on your name so you can’t fly and I bought another ticket, and still they can’t refund me yet am still waiting.
2025-08-20	Ga*****	Couldnt access my tickets because the link doesnt work. Support agents dont help or dont exist at all; you will be waiting forever to get any kind of response. I was able to use the Airline’s official app to check in using the confirmation code which Kissandfly provided, so thankfully you can retrieve your info eventually and they didnt completely scam me since the ticket is real. But the app and website are sus, and not being able to access my tickets made things more stressful than they needed to be
Couldnt access my tickets because the link doesnt work. Support agents dont help or dont exist at all; you will be waiting forever to get any kind of response. I was able to use the Airline’s official app to check in using the confirmation code which Kissandfly provided, so thankfully you can retrieve your info eventually and they didnt completely scam me since the ticket is real. But the app and website are sus, and not being able to access my tickets made things more stressful than they needed to be
2025-07-10	Co*****	Booked a flight. Promised ticket issuance time is 3-24 hours. 36 hours later, 3 chats with customer support agents, still not issued or booked. DO NOT USE THIS OTA.
Booked a flight. Promised ticket issuance time is 3-24 hours. 36 hours later, 3 chats with customer support agents, still not issued or booked. DO NOT USE THIS OTA.