NovaTalks

Still hesitate to use NovaTalks? Try it 14 days for free! Contact us sales@novatalks.com.ua

NovaTalks is a single place in your smartphone for managing customer inquiries from all digital communication channels.

Optimize your customer communication and improve team efficiency.

Key Features:

• Unified Platform for All Communication Channels: Respond to inquiries from all channels through one app
• Message Management: Send text, media files, documents, emojis, and private notes for quick interactions with customers
• Initiate Conversations: Start conversations with existing customers directly from the app for prompt issue resolution
• Conversation History: Access the entire chat history with customers to ensure personalized service
• Inquiry Management: Assign inquiries to other managers, add tags, and change the conversation status
• Contact Information: View customer data for quick access to essential information
• User Settings: Customize availability status, interface language, and notification preferences to suit your needs

NovaTalks streamlines customer interactions by consolidating all essential tools into a single app, making your work more efficient and user-friendly!