Coldture

So I’ve had this product for about 8 months now and it works perfect. I was initially concerned as some chiller manufacturers get terrible reviews but I gotta say this thing is pretty plug and play. The filters work great, the temperature is always the way I set it and now I’m thinking about upgrading to the pro since I’ve really gotten into the routine first thing in the morning. I got the barrel tub and it’s a bit of an issue for Older folks to get in and out so I would recommend the tub if you’re less mobile. For me it’s not an issue and I prefer the barrel. But in terms of the chiller and app it works exactly as described.

The chiller works when it runs, but the scheduling is unreliable. It seems to depend on the phone instead of the unit, and I’ve had multiple days where the water wasn’t cold because it simply didn’t turn on. Only way to make it work is running it 24/7, which defeats the purpose and increases your electric bill. Customer service is just as bad. Slow responses and no clear answers. You end up chasing them for basic support. Not worth it.