Coldture

The chiller works when it runs, but the scheduling is unreliable. It seems to depend on the phone instead of the unit, and I’ve had multiple days where the water wasn’t cold because it simply didn’t turn on. Only way to make it work is running it 24/7, which defeats the purpose and increases your electric bill. Customer service is just as bad. Slow responses and no clear answers. You end up chasing them for basic support. Not worth it.

I plunge in the morning and there’s no better way to derail your routine than to have this app fail you. Over and over and over. Have had this setup for almost two weeks and more than half the time I’ve woken up to the chiller powered off as it never received the scheduled command. Straight garbage. I’m left with two options - either keep it running 24/7 or return it. Leaning towards return as the cost of this setup will quickly surpass a more premium one with it constantly running.

If they’ll fix things and make it right I’ll take this down but until then I want you to know it has been nothing but a hassle working with these people. They sent me defective parts and then I had to pay to have replacement parts sent out . The app is terrible and doesn’t work either