Date	Author	Comment
2026-02-05	ip*****	It’s been terrible for as long as I remember but it’s gotten worse with the bugs and crashes. Very outdated. Won’t save my login info. Kept crashing before I could save my ticket. Some drop down items weren’t showing up. Please update the app! Updated technology will benefit your company and your loyal donors. Also what is this user interface screenshot bc my app does not look like that. Anywho please update!!
It’s been terrible for as long as I remember but it’s gotten worse with the bugs and crashes. Very outdated. Won’t save my login info. Kept crashing before I could save my ticket. Some drop down items weren’t showing up. Please update the app! Updated technology will benefit your company and your loyal donors. Also what is this user interface screenshot bc my app does not look like that. Anywho please update!!
2025-05-23	JJ*****	Staff is Rude and office manager yells at people, asks questions she has no business knowing about what you do with your money. I was going to see if I could get some help with my rent but I wasn’t planning to stiff them, I was planning to give them a wardrobe that is worth $1500 so they could make it where they could get the money back and possibly make even more. But I tell you that lady in the office has no business whatsoever working with people.
Staff is Rude and office manager yells at people, asks questions she has no business knowing about what you do with your money. I was going to see if I could get some help with my rent but I wasn’t planning to stiff them, I was planning to give them a wardrobe that is worth $1500 so they could make it where they could get the money back and possibly make even more. But I tell you that lady in the office has no business whatsoever working with people.
2025-03-18	Sm*****	No functionality. No locations for their drop offs or stores. Unresponsive app. All it seems to do is collect your personal data.
No functionality. No locations for their drop offs or stores. Unresponsive app. All it seems to do is collect your personal data.
2025-01-31	SK*****	Can the developer please fix the missing app icon when installed on iPad?
Can the developer please fix the missing app icon when installed on iPad?
2025-01-05	Lo*****	Nothing works on this app. Not even a search bar to find locations. Why bother launching the app if it’s not usable?
Nothing works on this app. Not even a search bar to find locations. Why bother launching the app if it’s not usable?
2024-06-02	ki*****	I just scheduled a donation online, then downloaded this app, which told me my location is outside the donation/pickup area! Clearly they need to update the app!!!
I just scheduled a donation online, then downloaded this app, which told me my location is outside the donation/pickup area! Clearly they need to update the app!!!
2023-06-17	Li*****	I suspect the corporate office had someone build it and then forgot it existed. I downloaded it and nothing is functional. It also needs better instructions/explanations and a better way to contact them to inform them that its broken.
I suspect the corporate office had someone build it and then forgot it existed. I downloaded it and nothing is functional. It also needs better instructions/explanations and a better way to contact them to inform them that its broken.
2022-04-16	De*****	Apparently you can only create a profile if your address is within a pickup area. I live 1.5 miles from the SA in a major metropolitan area, but my address flags as unavailable for pickup. I don’t even want pickup services. I’m just trying to create a profile to track donations. Wish the app could actually do what it is advertising.
Apparently you can only create a profile if your address is within a pickup area. I live 1.5 miles from the SA in a major metropolitan area, but my address flags as unavailable for pickup. I don’t even want pickup services. I’m just trying to create a profile to track donations. Wish the app could actually do what it is advertising.
2022-03-24	Sl*****	New and useful items to assist anyone with every day needs . Attempting to donate. No location available from Salvation Army through out my entire State! Help me help anyone in need
New and useful items to assist anyone with every day needs . Attempting to donate. No location available from Salvation Army through out my entire State! Help me help anyone in need
2022-01-24	ro*****	This app does not work at all.
This app does not work at all.

Reviews of Salvation Army Family Store

Total ratings

User Reviews

Best Salvation Army Family Store Alternatives