Reviews of TodayTix – Broadway Tickets

By: TodayTix, LLC App

List of user reviews and ratings for TodayTix – Broadway Tickets

Total ratings

4.90 (Rating count: 61,588)

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Review summary

TodayTix shines with great prices, wide show selection, easy navigation, ticket protection, and loyalty perks. Customer service is praised, though experiences vary. Common drawbacks include an inflexible refund policy, unreliable rush-ticket availability, app stability issues, and inconsistent handling of policy questions. Overall, it’s a strong value for price-conscious theatergoers but with caveats around refunds, rush tickets, and app reliability.

Pros

Great prices, frequent deals, and a wide range of prices across shows.
Excellent customer service with responsive agents who resolve issues and provide vouchers for rebookings.
Easy-to-use app with intuitive navigation and seating/view options.
Ticket protection/insurance options that provide vouchers when plans change.
Loyalty perks for frequent buyers (Gold member discounts and rewards).

Cons

Inflexible refunds for missed performances, with little assistance from support.
Rush tickets are unreliable; tickets get held or disappear quickly, with questionable policy around refunds.
App reliability issues: crashes and ongoing stability problems.
Inconsistent customer service experiences around refunds and policies (some reps unhelpful, others helpful).

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User Reviews

Recent rating average: 5.00

All time rating average: 4.90

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18% (37)

Date	Author	Comment
2026-08-28	la*****	Purchasing tickets with TodayTix is incredibly fast and easy!
Purchasing tickets with TodayTix is incredibly fast and easy!
2026-08-27	Tp*****	I love this app!! This is the only way I buy my tickets. Fast, easy, great discounts!
I love this app!! This is the only way I buy my tickets. Fast, easy, great discounts!
2026-08-23	GS*****	The app just make easier to purchase the shows I want to see. And the digital purchase instead of going into the theater early in the morning makes my day easier and less stressful!
The app just make easier to purchase the shows I want to see. And the digital purchase instead of going into the theater early in the morning makes my day easier and less stressful!
2026-08-20	Gr*****	Fantastic app use it every day gives me the latest and greatest things to do in New York City. Super easy to use.
Fantastic app use it every day gives me the latest and greatest things to do in New York City. Super easy to use.
2026-08-19	MF*****	This app is by far the best app to get any type of theater tickets!!
This app is by far the best app to get any type of theater tickets!!
2026-08-19	No*****	It makes it easy to have all in one place with summary information, bookings and rush alerts.
It makes it easy to have all in one place with summary information, bookings and rush alerts.
2026-08-19	k!*****	Love this app!
Love this app!
2026-08-17	Be*****	So helpful to get good deals
So helpful to get good deals
2026-08-16	Do*****	Love it
Love it
2026-08-16	Va*****	I’m obsessed with this app, I love the membership perks!! I only get my show tickets through this app! Reasonable prices and perks!
I’m obsessed with this app, I love the membership perks!! I only get my show tickets through this app! Reasonable prices and perks!