Reviews of TodayTix – Broadway Tickets

By: TodayTix, LLC App

List of user reviews and ratings for TodayTix – Broadway Tickets

Total ratings

4.90 (Rating count: 60,528)

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Review summary

TodayTix shines with great prices, wide show selection, easy navigation, ticket protection, and loyalty perks. Customer service is praised, though experiences vary. Common drawbacks include an inflexible refund policy, unreliable rush-ticket availability, app stability issues, and inconsistent handling of policy questions. Overall, it’s a strong value for price-conscious theatergoers but with caveats around refunds, rush tickets, and app reliability.

Pros

Great prices, frequent deals, and a wide range of prices across shows.
Excellent customer service with responsive agents who resolve issues and provide vouchers for rebookings.
Easy-to-use app with intuitive navigation and seating/view options.
Ticket protection/insurance options that provide vouchers when plans change.
Loyalty perks for frequent buyers (Gold member discounts and rewards).

Cons

Inflexible refunds for missed performances, with little assistance from support.
Rush tickets are unreliable; tickets get held or disappear quickly, with questionable policy around refunds.
App reliability issues: crashes and ongoing stability problems.
Inconsistent customer service experiences around refunds and policies (some reps unhelpful, others helpful).

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User Reviews

Recent rating average: 4.20

All time rating average: 4.90

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17% (26)

Date	Author	Comment
2026-07-18	Je*****	This app is the most convoluted ever. It assigned me an email I cannot use. I’ve spent an hour looking for my tickets. Never using it again.
This app is the most convoluted ever. It assigned me an email I cannot use. I’ve spent an hour looking for my tickets. Never using it again.
2026-07-18	Ar*****	This is the Best website for getting tickets for Broadway Shows . The prices are affordable and the Seats are Phenomenal. Join rightly away.
This is the Best website for getting tickets for Broadway Shows . The prices are affordable and the Seats are Phenomenal. Join rightly away.
2026-07-18	Cu*****	We have lived in NYC for over 3 decades. TodayTix is the best way to see a show. We use it all the time. And, we are grateful for this service.
We have lived in NYC for over 3 decades. TodayTix is the best way to see a show. We use it all the time. And, we are grateful for this service.
2026-07-16	GR*****	I compared ticket prices on several websites and apps. I found the lowest price and lowest fee on TodayTix. The process to purchase was simple and I could easily assign the individual ticket each person coming.
I compared ticket prices on several websites and apps. I found the lowest price and lowest fee on TodayTix. The process to purchase was simple and I could easily assign the individual ticket each person coming.
2026-07-16	gr*****	I have saved 100s of dollars using TodayTix. I tell everyone to use them!
I have saved 100s of dollars using TodayTix. I tell everyone to use them!
2026-07-15	Ëë*****	I use this app pretty regularly, and I really enjoy it! Broadway and Off Broadway is always pretty expensive, but given that, the prices and selection are usually really good, and I especially appreciate that many shows have an add-on to make tickets refundable. I think it’d be really neat if tickets were available in your Lock Screen right before a show, the way that airlines like Delta do with boarding passes. Then I wouldn’t be scrambling to pull it up when I get to the front of the line!
I use this app pretty regularly, and I really enjoy it! Broadway and Off Broadway is always pretty expensive, but given that, the prices and selection are usually really good, and I especially appreciate that many shows have an add-on to make tickets refundable. I think it’d be really neat if tickets were available in your Lock Screen right before a show, the way that airlines like Delta do with boarding passes. Then I wouldn’t be scrambling to pull it up when I get to the front of the line!
2026-07-14	MJ*****	The ease in getting tickets from TodayTix is remarkable. I was able to get great seats on a date that I wanted - without any problems.
The ease in getting tickets from TodayTix is remarkable. I was able to get great seats on a date that I wanted - without any problems.
2026-07-11	Vi*****	Birthright????
Birthright????
2026-07-10	A *****	Today tix is easy to use and is my go to for theater tix.
Today tix is easy to use and is my go to for theater tix.
2026-07-08	JJ*****	I work in the theatre industry and my friends are the top writers, actors, producers, etc. I buy all my tickets through TODAY TIX. Why? It’s a fun and easy site to navigate, I find out about lots of special deals, I earn money back for all my purchases, they offer me upgrades occasionally (which are awesome), and it’s just the easiest way to buy tickets at the best price! I don’t make a penny from them – this is just my personal recommendation for anyone wanting the best way to buy tickets.
I work in the theatre industry and my friends are the top writers, actors, producers, etc. I buy all my tickets through TODAY TIX. Why? It’s a fun and easy site to navigate, I find out about lots of special deals, I earn money back for all my purchases, they offer me upgrades occasionally (which are awesome), and it’s just the easiest way to buy tickets at the best price! I don’t make a penny from them – this is just my personal recommendation for anyone wanting the best way to buy tickets.