Reviews of Authenticator ® App

By: MatechMobile Software JSC App

List of user reviews and ratings for Authenticator ® App

Total ratings

4.40 (Rating count: 3,266)

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Review summary

Common feedback shows the app provides fast, secure 2FA and works across devices, but users repeatedly encounter unexpected charges, trouble canceling subscriptions, unreliable code generation, in-app ads, and slow support.

Pros

Fast authentication and quick code generation.
Cross-device support (Apple Watch and Mac).
Strong security as a trusted 2FA authenticator.
Generally smooth user experience when functioning.

Cons

Frequent unclear or unexpected billing charges and renewals.
Difficulty canceling or managing subscriptions.
Reliability issues with codes/logins (codes not generating or incorrect).
Ads or promotions inside the app.
Slow or unhelpful customer support.

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User Reviews

Recent rating average: 1.50

All time rating average: 4.40

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67% (30)

Date	Author	Comment
2026-08-24	Ji*****	Most annoying app ever
Most annoying app ever
2026-07-28	AI*****	Too hard to figure out how to begin!
Too hard to figure out how to begin!
2026-07-21	CM*****	It didn’t address my issue and I want the subscription cancelled and can’t find it . It easily popped up when I was trying to do an authentication which didn’t even work
It didn’t address my issue and I want the subscription cancelled and can’t find it . It easily popped up when I was trying to do an authentication which didn’t even work
2026-07-15	ny*****	This app is awful! Not user friendly in the least.
This app is awful! Not user friendly in the least.
2026-05-28	mi*****	Horrible
Horrible
2026-05-28	Ap*****	Cancelling is an arduous maddening task. Terrible.
Cancelling is an arduous maddening task. Terrible.
2026-05-06	mi*****	I would give it zero stars if I could. Upon initial launch tried to sell all sorts of unwanted add ons. No obvious way to get past. During use pops up with more sales. Awful app.
I would give it zero stars if I could. Upon initial launch tried to sell all sorts of unwanted add ons. No obvious way to get past. During use pops up with more sales. Awful app.
2026-04-25	He*****	This app is alright when you use an account to sign in on and it sends you code it doesn’t work this website should be shut down!
This app is alright when you use an account to sign in on and it sends you code it doesn’t work this website should be shut down!
2026-02-17	To*****	Yeah
Yeah
2026-01-30	Kj*****	I canceled my subscription 1 day or 2 days after i bought it and its still trying to charge me 11$ anyone have a fix or same issue??
I canceled my subscription 1 day or 2 days after i bought it and its still trying to charge me 11$ anyone have a fix or same issue??