Nespresso Smart

Name: Nespresso Smart
Rating: 2.6 (225 reviews)
Author: Nestle Nespresso SA

By: Nestle Nespresso SA

Food & Drink

Features & Capabilities

Nespresso Smart unlocks the full potential of your connected machine with features to pair and brew, customize cup length, and access guided recipes. It helps you achieve consistent quality cup after cup.

Follow step-by-step guides to craft exquisite recipes effortlessly, and enjoy café-quality results at home with expert support whenever you need it.

User Growth & Download Statistics

App Education Content

By:

Nestle Nespresso SA

Rating:

2.60

(225) 0.10

Version:

1.2.8 Last updated: 2026-05-13

Version code:

885529463

Creation date:

2024-09-29

Compatible devices:

Size:

60.33MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 136,663 ▲ 4,728

Other platforms

Nespresso Smart (v1.2.9)

261,352 2.47

(562)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Nestle Nespresso SA

Apple Apps Store

https://apps.apple.com/us/app/nespresso-smart/id6480109616

User Reviews

Many Nespresso Smart reviews describe persistent connectivity problems: the app often fails to pair or stay connected, with frequent 2.4 GHz WiFi issues. The app is repeatedly buggy and unreliable, crashing or failing to locate the machine. Support is criticized as poor and hard to reach, compounded by multiple apps and model mismatches. Users also note a desire for Bluetooth-only use for basic controls and fewer WiFi-reliant updates.

Pros

Cons

Cannot connect or stay connected with the machine; frequent pairing failures and unreliable connectivity.
2.4 GHz WiFi compatibility problems; many users report not detecting networks or being unable to connect despite correct settings.
App is buggy and unreliable: frequent crashes, fails to find or pair with the machine, and update loops.
Poor support and ecosystem: limited contact options, multiple Nespresso apps causing confusion, and reports of rude or unhelpful agents.
WiFi is required for updates and web features; users want Bluetooth-only operation or option to skip WiFi.
Not well tested across models; mismatches with current models and inconsistent experiences.

Recent reviews

Just as everyone else says. The app is useless. Impossible to connect to WiFi.

by Jw*****, 2026-05-02

Update: Nespresso support told me to return the machine. I replaced the machine with another Nespresso up. It connected without issue. I’ve used it a few times and it functions. So, the connection issue is a hardware issue and not a software issue. I’m adjusting my star rating but leaving my original review. It’s now a review of the machine and not the software. I am still deducting a star because I’m forced to use WiFi. I shouldn’t be forced to use WiFi. Bluetooth should be enough to use the basic app features (volume, temp, etc). WiFi is only needed for updates and anything you need to access on the web. None of which I care about. I should have the option to skip WiFi and use Bluetooth only. It doesn’t give me that option. I also only have the option to call or send snail mail for support in the app. I should be given an email option. Original review (now about the hardware) I have a brand new Nespresso Up that I cannot adjust the volume on because I cannot connect to it with the app. I tried multiple devices and multiple networks. One had an older router so it had the older WPA security (2 and 3). I tried connecting to a new router. I even tried using the hotspot on my iPhone and using my iPad to set it up. Nothing works. RETURN YOUR MACHINE. You cannot do much with it without the app. Seriously considering returning this machine.

by Ri*****, 2026-05-02

Tried the same thing as everyone else. Not connecting to my 2.4 ghz wifi, tried everything. Will probably take back to the store for a refund sometime tomorrow.