Reviews of Anda

By: TIP - Transportes Intermodais do Porto

List of user reviews and ratings for Anda

Total ratings

1.70 (Rating count: 30)

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Review summary

Overall, Anda shows promise as a long-awaited iOS solution to top up Andante/metro cards, with a few users successfully loading money. However, most reviews report repeated failures and instability: failed or pending top-ups, internal errors, unreadable cards, tickets not transferring to the card, and funds appearing charged but not usable. Users also cite poor UX, unclear documentation, and limited support. The consensus: the app is not reliable yet and needs significant fixes before it can be considered ready for prime time.

Pros

A few users successfully load money into their Andante card using the app.
The app is a long-awaited iOS solution for managing Andante/top-ups.
There is potential for the app to become the actual card interaction in the future.

Cons

Frequent errors and pending operations when loading funds to the card (e.g., internal error: send request).
Card read/transfer failures; the app often fails to read valid Porto metro cards or to transfer tickets.
Payments are charged but the card/tickets are not loaded or usable.
Very poor UX and reliability; inconsistent behavior; not ready for prime time.
Lack of documentation and limited support; users must contact support or visit counters.

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User Reviews

Recent rating average: 1.60

All time rating average: 1.70

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47% (14)

Date	Author	Comment
2026-06-08	kw*****	The ux is poor, non intuitive, and fails to do the one thing it claims, which is to top up Adante cards
The ux is poor, non intuitive, and fails to do the one thing it claims, which is to top up Adante cards
2026-05-05	ed*****	Loading card doesn’t work
Loading card doesn’t work
2026-01-14	Da*****	It pretended to be an app where you can load titles but 99% I get errors and no explanation why. Maybe it’s time to change the dev team. It can’t be that there is zero QA. So disappointing that in 2026 they can’t have a simple app to load titles.
It pretended to be an app where you can load titles but 99% I get errors and no explanation why. Maybe it’s time to change the dev team. It can’t be that there is zero QA. So disappointing that in 2026 they can’t have a simple app to load titles.