Reviews of DeliverThat – Drivers

By: ZINOFF & COMPANY LLC App

List of user reviews and ratings for DeliverThat – Drivers

Total ratings

2.70 (Rating count: 225)

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Review summary

Reviews are largely negative. Recurrent issues include bot-dominated offers and very low pay, tip theft and delayed or canceled payments, poor outsourced driver support and potential account bans, and reliability problems like broken notifications and sign-up errors. A few reviewers still see value and would recommend the app, and some note ongoing improvements. Overall sentiment centers on pay/offer quality, support, and app reliability.

Pros

Driver-focused platform offering gig opportunities (by drivers for drivers) and catering options.
App is evolving with ongoing improvements and feature updates, including the driver app itself.
Some reviewers feel the app is worth checking out or would recommend it to others.

Cons

Very low and inconsistent pay with frequent low-value offers (sometimes under $10 for large orders).
Bots/autoclickers dominate offer feeds, making it hard to secure good gigs.
Tips are reportedly stolen and payments can be delayed or canceled jobs go unpaid.
Poor driver support, with outsourcing leading to slow or unhelpful responses and risk of account bans or deactivations.
App reliability and UX problems, including broken notifications, sign-up 404 errors, and reduced order visibility after updates.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.70

Upgrade to see all 55 reviews

73% (40)

Date	Author	Comment
2026-08-19	Sa*****	Bastante buena esta app y muy fácil de trabajar
Bastante buena esta app y muy fácil de trabajar
2026-07-27	Lu*****	I had to prove that I had bags just to sign up, so I went to their order page that was linked and ordered some for 35 bucks, plus I had to pay for the background check, all to find out, after weeks and weeks of asking for customer service to respond to me, that they aren’t even set up in my area. They have me set up in a metro area and a whole hour away from where I live. Who’s gonna drive an hour and back for a job that doesn’t even guarantee $20 pay. I feel like I wasted my time and money and like this is a scam. If they were more transparent about the regions that they are actually in before sign up then it wouldn’t be a scam, but them taking money for their bags without even making sure that they’re in my region sucks. I should’ve done more research, and they should be more transparent.
I had to prove that I had bags just to sign up, so I went to their order page that was linked and ordered some for 35 bucks, plus I had to pay for the background check, all to find out, after weeks and weeks of asking for customer service to respond to me, that they aren’t even set up in my area. They have me set up in a metro area and a whole hour away from where I live. Who’s gonna drive an hour and back for a job that doesn’t even guarantee $20 pay. I feel like I wasted my time and money and like this is a scam. If they were more transparent about the regions that they are actually in before sign up then it wouldn’t be a scam, but them taking money for their bags without even making sure that they’re in my region sucks. I should’ve done more research, and they should be more transparent.
2026-06-10	Ar*****	I’ve been delivering with them for two years now or more, i have always been on time to the pickups and drop offs and had never cancelled last minute so my account was in good standing for a long time. Today i got a message from support that i would need to share my pay with another driver which would have meant i would get only $15 for a large catering order, since they told me this last minute i had to cancel it as it would have not been worth it. Minutes later i got a email that I’ve been deactivated, which it was their fault for not communicating with me yesterday about the order having to be shared instead of an hour before. I don’t recommend this app as they will deactivate you after the first time of breaking their policy, other apps give you a second strike but not them.
I’ve been delivering with them for two years now or more, i have always been on time to the pickups and drop offs and had never cancelled last minute so my account was in good standing for a long time. Today i got a message from support that i would need to share my pay with another driver which would have meant i would get only $15 for a large catering order, since they told me this last minute i had to cancel it as it would have not been worth it. Minutes later i got a email that I’ve been deactivated, which it was their fault for not communicating with me yesterday about the order having to be shared instead of an hour before. I don’t recommend this app as they will deactivate you after the first time of breaking their policy, other apps give you a second strike but not them.
2026-05-28	Go*****	I registered online, and they immediately directed me to the brand's store to purchase the items supposedly "needed" for delivery work. I bought the bag for $22, but I never received the code that—according to the app—is supposed to unlock the next steps in the process. Essentially, you are required to buy an insulated bag in order to work. I sent emails and messages to customer service, but they haven't responded. Of all the apps I’ve downloaded and currently work with, this one has been the absolute worst in terms of communication, issue resolution, and customer service.
I registered online, and they immediately directed me to the brand's store to purchase the items supposedly "needed" for delivery work. I bought the bag for $22, but I never received the code that—according to the app—is supposed to unlock the next steps in the process. Essentially, you are required to buy an insulated bag in order to work. I sent emails and messages to customer service, but they haven't responded. Of all the apps I’ve downloaded and currently work with, this one has been the absolute worst in terms of communication, issue resolution, and customer service.
2026-05-28	Sa*****	It says I have an amount and it’s the first time I’ve downloaded this app to my phone. I’m scared that my information is being used not by me and someone had a fraud account. How do I contact someone?
It says I have an amount and it’s the first time I’ve downloaded this app to my phone. I’m scared that my information is being used not by me and someone had a fraud account. How do I contact someone?
2026-04-21	Jo*****	When I first signed up for this gig app, it showed a lot of potential. My market isn’t a huge market, but they still have a number of restaurants and grocery stores that provided catering. I really appreciated that this was a by drivers for drivers company. Then recently they outsourced all of their driver support to some Asian company, and driver support has gone to complete garbage. There is no more care behind the company. The offers have gotten worse as well as there are a number of drivers in the area, using bots to grab offers. One out of every 20 offers is worth Taking. Also notifications stopped working and reinstalling the app doesn’t fix it so you miss tons of opportunities.
When I first signed up for this gig app, it showed a lot of potential. My market isn’t a huge market, but they still have a number of restaurants and grocery stores that provided catering. I really appreciated that this was a by drivers for drivers company. Then recently they outsourced all of their driver support to some Asian company, and driver support has gone to complete garbage. There is no more care behind the company. The offers have gotten worse as well as there are a number of drivers in the area, using bots to grab offers. One out of every 20 offers is worth Taking. Also notifications stopped working and reinstalling the app doesn’t fix it so you miss tons of opportunities.
2026-04-21	Le*****	I definitely don't recommend this app. They have extremely confusing rules, and often create rules just to get good orders from you (e.g. if you take an order over 100 dollars, they will ask what car you have, and no matter what you say, they will say that your car is not appropriate for the size of the order, just to force you to buy more bags from them). I had my account deactivated for the show, and I was at the restaurant. Not to mention that it takes a week or more to pay. I recommend working with more serious platforms such as Bolt or Expedite.
I definitely don't recommend this app. They have extremely confusing rules, and often create rules just to get good orders from you (e.g. if you take an order over 100 dollars, they will ask what car you have, and no matter what you say, they will say that your car is not appropriate for the size of the order, just to force you to buy more bags from them). I had my account deactivated for the show, and I was at the restaurant. Not to mention that it takes a week or more to pay. I recommend working with more serious platforms such as Bolt or Expedite.
2026-04-17	De*****	Don’t get me wrong, DeliverThat is a great platform and I appreciate the opportunities it has provided. The whole team works hard, and that does not go unnoticed. The driver app itself is also coming along very well, and it is good to see the platform continuing to improve. My main feedback is that restaurant partners should not be questioned by drivers at all. I think it would be a strong improvement to give restaurant partners a feature on their dashboard that allows them to add preferred drivers they trust for all deliveries. I also believe any unprofessional behavior toward restaurant partners, other drivers and to the dispatch team should be handled quickly and seriously, because that kind of behavior only gives a great platform like this a bad name. Overall, I think changes like that would help protect restaurant relationships, improve professionalism, and make the platform even stronger!
Don’t get me wrong, DeliverThat is a great platform and I appreciate the opportunities it has provided. The whole team works hard, and that does not go unnoticed. The driver app itself is also coming along very well, and it is good to see the platform continuing to improve. My main feedback is that restaurant partners should not be questioned by drivers at all. I think it would be a strong improvement to give restaurant partners a feature on their dashboard that allows them to add preferred drivers they trust for all deliveries. I also believe any unprofessional behavior toward restaurant partners, other drivers and to the dispatch team should be handled quickly and seriously, because that kind of behavior only gives a great platform like this a bad name. Overall, I think changes like that would help protect restaurant relationships, improve professionalism, and make the platform even stronger!
2026-04-12	@-*****	You have to constantly keep an eye on the app to see if there are any new offers—it’s a complete waste of time. Please fix this; you only send notifications when the offer is total garbage.
You have to constantly keep an eye on the app to see if there are any new offers—it’s a complete waste of time. Please fix this; you only send notifications when the offer is total garbage.
2026-03-31	Je*****	DO NOT SIGN UP FOR THIS APP!! THEY MAY FIRE YOU AT ANYTIME AND BAN YOU FROM THE PLATFORM EVEN IF YOUR A LITTLE LATE!! THEY ARE ABSOLUTELY AWFUL!! THEY HAFT TO PAY YOU THROUGH A INVOICE AFTER YOU DO THE WORK WHICH MAY TAKE DAYS!! KEEP LEAVING REVIEWS TO WARN OTHERS!!
DO NOT SIGN UP FOR THIS APP!! THEY MAY FIRE YOU AT ANYTIME AND BAN YOU FROM THE PLATFORM EVEN IF YOUR A LITTLE LATE!! THEY ARE ABSOLUTELY AWFUL!! THEY HAFT TO PAY YOU THROUGH A INVOICE AFTER YOU DO THE WORK WHICH MAY TAKE DAYS!! KEEP LEAVING REVIEWS TO WARN OTHERS!!